AT&T Sends 300-page iPhone Bill To Customer, Paper Industry Celebrates
Justine Ezarik from Tasty Blog Snack got an unexpected surprise in the mail today - her first phone bill from AT&T, after purchasing an iPhone and switching carriers. Nothing unusual about that, except that it arrived in a box (that would be my first clue that something terribly wrong had occurred at AT&T’s billing department), not an envelope, and…oh yeah…it’s 300 freaking pages long!
AT&T apologized sincerely for this error, and promised that in future all iPhone bills will arrive in carefully packed boxes stacked on wooden palettes, delivered by forklift to your front door for your convenience.
August 15th, 2007 at 5:18 pm
Damn, you have it dated 8/13. I just found and posted it today, 8/15. Oh well. At least I have screensnaps. Nyah-nyah.
August 20th, 2007 at 9:30 am
[…] filled with nearly sixty pages, detailing every minutia of data. While this is still a far cry from Justine Ezarik’s infamous 300 page AT&T bill, it still exceeds the boundaries of reason and is horrific waste of […]
September 19th, 2007 at 11:38 pm
That evil company accounted from every charge you were required to pay. How could they! They have to create such a detailed bill to cover every law, rule, and special interest group in existence and have always done so. Now some text-addict who didn’t have the foresight or responsibility to switch to non-paper billing, or at least non-detailed billing wants to get attention for something that is in every way expected. I think it is also misleading in how this event was described as though a long accurately detailed bill was an unfair expensive bill. Not enough hours in the day for the whining you people do.
April 23rd, 2008 at 3:20 pm
[…] cell phone coverage in rural America; it was something that all of us have experienced personally, getting the correct and accurate billing information to accounting on a timely basis for network utilization and the typical overage charge […]