Memo to Palm: Please Stop Sucking. You’re Making Everyone Else Look Good

First let me say that I am not one to laugh at someone else’s misfortune. Wait, who am I kidding? Of course I am. So it comes with certain self indulgence that I take this opportunity to point to a study that ranks Palm dead last in customer satisfaction among handset makers. So sad. But sadder still that a Palm employee posted a rebuttal in the comments of that story and cited a different study, commissioned by Palm no less, to dispute these negative results. Which is the equivalent of saying “No, really I am wonderful, just ask my Mom, she’ll tell you.”

Cheer up, Palm. When it comes to product stagnation and obsolete technology, you’re still number one in my book.

Read