http://www.theiphoneblog.com/2008/04/29/7-tips-for-better-apple-store-service/ For people who dare to Phone Different. Mon, 23 Nov 2009 08:53:16 -0500 http://wordpress.org/?v=2.8.4 hourly 1 http://www.theiphoneblog.com/2008/04/29/7-tips-for-better-apple-store-service/comment-page-1/#comment-43814 Joseph Ivy IV Mon, 04 May 2009 19:22:45 +0000 http://www.theiphoneblog.com/2008/04/29/7-tips-for-better-apple-store-service/#comment-43814 <p>I live in Horn Lake, MS and I travel back and fourth to Memphis, TN for business and school. There is a Apple Store in Germantown, TN that I visit. When I arrive inside the store I am quickly barraged by associates eager to sell me on what ever new product is readily available. In a store like Apple, I believe the customer should not be aggressively approached like they are prey and the employees are predators. Why not allow the customer to use and interact with the various products first, then ask what can the employees do for you. Also, and I may be out of line with this one, but I sense a bit of hostility towards non Caucasian customers. Maybe, I am being overly sensitive because I am black; never the less this is a problem in my eyes. Overall Apple is a great company with great products, but their retail service needs an up-grade.</p> I live in Horn Lake, MS and I travel back and fourth to Memphis, TN for business and school. There is a Apple Store in Germantown, TN that I visit. When I arrive inside the store I am quickly barraged by associates eager to sell me on what ever new product is readily available. In a store like Apple, I believe the customer should not be aggressively approached like they are prey and the employees are predators. Why not allow the customer to use and interact with the various products first, then ask what can the employees do for you. Also, and I may be out of line with this one, but I sense a bit of hostility towards non Caucasian customers. Maybe, I am being overly sensitive because I am black; never the less this is a problem in my eyes. Overall Apple is a great company with great products, but their retail service needs an up-grade.

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