Comments on: MobileMe: Losing Contacts, Lost Reviewers?

By: Chris

Chris — Mon, 19 Oct 2009 17:51:53 +0000

I tried mobile me and did not use it really and did not sync my contacts so after i removed the account before it cost me 60 quid all my contacts have been lost forever all they say is sorry. not good enough removing important information from peoples phone without good warnings must be dodgey!

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By: Amy

Amy — Thu, 30 Jul 2009 21:19:17 +0000

I just lost ALL my contacts… some 400+ of them… WTF? What am I supposed to do now???

By: antoine

antoine — Sun, 19 Jul 2009 10:12:27 +0000

Some similar help needed here.

My GF's computer went broken and she just got her new iPhone and she entered all contacts to it, fair enough. But this morning she tried to use MobileMe to "backup" all her contacts (of course I didn't know about it), now all contacts are gone on her iPhone, and I found no contact at all at her MobileMe web account.

Have tried to turn MobileMe sync off then back on on iPhone, yet it didn't take me anywhere.

Can anyone help??? Thanks heaps for the help in advance.

By: Betty

Betty — Fri, 29 May 2009 19:08:04 +0000

I’ve recently purchased iphone 3g and all is well. Now have mobileme to sync work/home/phone, but I have been worried about losing contacts in phone after syncing for the first time. After reading all your comments, I don’t have much faith in the ‘cloud.’ thus, i have not starting using mobileme. Any new fixes for the losing contacts problem? I am not having much luck from apple in receiving support…too many hoops to jump thru. Can anyone help me?!

By: Phil Blackman

Phil Blackman — Wed, 07 Jan 2009 22:20:40 +0000

Sorry to seem like I'm speaking to myself but thought I would add this from my conversation with MobileMe Support.

I was basically told I could sign up, export my contacts and then cancel the account. So this is what I did. I logged in and low and behold, no contacts, no mail, no images. This is what I then got told by MobileMe Support:

Sie S: Okay Mr. Blackman, in regards to the information quoted you earlier in regards to your data retention on your account, it only applies to full subscriptions, not trial accounts. So unfortunately, you will not be able to get your contacts. I can go ahead and cancel the account, you will get your refund in 2 to five business days.

Massive Apple FAIL!!

By: Phil Blackman

Phil Blackman — Wed, 07 Jan 2009 20:23:35 +0000

Another person reeling after losing all their contacts!

Anyone found a way of retrieving them without paying for a years subscription?

By: Mike O'Connor

Mike O'Connor — Mon, 05 Jan 2009 04:48:38 +0000

This is unbelievable.. I also cancelled my mobileme trial and now all my contacts and calendar information has been wiped from my iPhone.

Didn't the software development team consider that maybe before a synch is allowed to DELETE ALL RECORDS from the iPhone's calendar/contacts, maybe there should be some user authorisation?

It doesn't take a genius to work out that a little "All your contacts and calendar information is about to be deleted. Is this OK?" dialogue might be needed here..

By: jonny

jonny — Thu, 13 Nov 2008 09:52:22 +0000

I can't beleive this is still happening. I have had my iPhone contacts wiped THREE times this week alone. It is completely ridiculous to have to rely on phone numbers that suddenly aren't there when you, or in my case my business, needs them.

What are you doing about it apple? This is no good at all.

One thing I have noticed. It doesn't seem to happen if you don't add any contacts to your iPhone directly.

By: Laura-Ann Chin

Laura-Ann Chin — Thu, 06 Nov 2008 04:32:36 +0000

I canceled my mobileme trial period and now all my contacts are gone, so is my calendar. My whole life is dependent on some of the events that i did not manually enter into my planner. Help please!!! I can be reached at lchin@email.arizona.edu. Thank you