Comments on: Yet Another AT&T Outage?

By: DJT1

DJT1 — Tue, 15 Sep 2009 23:50:18 +0000

iPhone server is out in Louisville, KY area. Cannot dial out, cannot connect with server all day to get mail or voicemail.. Anyone with this problem??!!

By: Kt421

Kt421 — Thu, 13 Aug 2009 19:32:38 +0000

My 3G has been flakey here in DC since yesterday. My iPhone is constantly trying to connect to the 3G and failing, defaulting to EDGE, and then trying the 3G again- leading to quick battery drain. I turned off 3G in the settings just to keep my phone from dying before I get home this evening.

A few hours ago, EDGE gave up and now I have the little circle symbol indicating I'm on whatever craptastic old network that is acting as the EDGE backup.

As I can't actually make calls, I wrote an email to AT&T customer service at around 10 this morning, with no response.

By: Jon

Jon — Wed, 15 Jul 2009 04:26:55 +0000

Louisville, KY-Internet has been out for about 2 hours now. Voice service works fine.

By: ryan

ryan — Tue, 14 Jul 2009 04:16:28 +0000

all services are out right now in arkansas. I have tryed to call the 800# from my house phone and that number is not working.

By: Mike

Mike — Mon, 13 Jul 2009 19:38:49 +0000

Spoke to AT&T on Thursday and they confirmed several 3G towers down in the SF Bay Area and nationwide issues with data and text messaging. As of this AM (Monday) it is still down. Switching to EDGE got me phone service back but th eoverall problem continues… I think AT&T just can’t keep up with Apple…

By: Westchaser

Westchaser — Thu, 18 Jun 2009 15:43:21 +0000

June 18, 2009: iPhone 3G and Edge network went completely down at approx 1:00 AM EST. I called AT&T Support first thing this morning (approx 9am EST) and they reported being UNAWARE of any issues but would call me back shortly after investigating. I received a follow-up call at approx 10:30am EST and the support tech admitted to a "WIDE AREA OUTAGE reaching all over Northern Florida".

There is much suspicion amongst iPhone 3G users that AT&T purposefully disengaged service to allow greater service response from iPhone 3GS users ... thereby showing off their new "2x faster" network.

Interestingly, my fellow colleagues who are also on AT&T's 3G network ... using a non-iPhone device ... still have uninterrupted 3G service all the while.

What say you?

By: rebaby

rebaby — Tue, 26 May 2009 20:25:41 +0000

Cant make any outgoing calls! Been that way all day! Jefferson City, MO

By: Mark

Mark — Wed, 06 May 2009 18:47:35 +0000

My Iphone service with At&t has been completely out since last night around 10:30, and it is STILL out!! This is BS!! I’m from central Arkansas, and service is usually pretty good.

By: MS

MS — Wed, 25 Mar 2009 05:49:21 +0000

VASCO: There have been outages in DC as well. Also, my most recent bill had an insert that stated the "WE" meaning the customer and ATT would now be bound by arbitration and "barred" from large court class action cases. Instead, we would have to rely on arbitration or small claims courts.

This is terrible service and this attempt to bar class action lawsuits need to be investigated. Any lawyers who want to defend the consumer against ATT?

By: Vasco

Vasco — Tue, 24 Mar 2009 17:25:07 +0000

I'm in Southern Cal as well, more precisely in Long beach. For weeks now, I've been having all kinds of problems with calls everyday.

These range from taking forever to dial, calls dropping in the middle of a conversation, people can't hear me but I can hear them, etc, all the while with full bars of reception.

I've called them and they seem to want to blame it on my location or the phone itself for the problems. All along they told me that their service showed no outages.

Today, I call them for one more spat of dropped calls and finally the CS person admits that indeed, they've been having outages in this area for the last several weeks.

It is despicable that AT&T has such a poor record of service provided and not compensate consumers for the inconvenience and lack of service.

It is about time that we all start a class action suite to recover damages for the losses.

Any attorneys in this forum?