Comments on: AT&T Mobility CEO Speaks: Outages, Dropped Calls, App Store, Competition, and More!

By: matt

matt — Mon, 31 Aug 2009 12:22:32 +0000

I am a new AT&T customer in Cincinnati with the iPhone 3Gs and I am kicking myself for switching to this terrible network. You can hardly call this thing a cell phone when every call I make or receive is dropped! Let’s see… I’m either paying for data and I’m using EDGE or I’m paying for minutes and I can’t hold a conversation longer than 30 seconds! Is there a lemon-law I can evoke to get out of this contract?

By: Martin

Martin — Sat, 04 Jul 2009 20:55:42 +0000

By the way…They play this game of “sorry to hear your 4 phones drop calls” and the battery life is horrible…”sorry you’re not happy, can I give you more minutes?” Hate to say it, but I miss Verizon. Pay more and get great service or, get cool computer with a lower end phone and still pay alot.

By: Martin

Martin — Sat, 04 Jul 2009 20:48:29 +0000

AT&T blames Apple…Apple blames AT&T…We’re the (big) losers. I was with verizon for 14 years. Great coverage in USA and Canada, for me. Had no idea what a dropped call was until I made my 1st iphone call. Don’t mind EVER paying for the best. The day Verizon gets an iphone or that type of phone, it’s good bye AT&T. Also, bought 4 3g phones 35 days before 3gS was released. Out $400 because I’m a schmuck. Hope they get better coverage in the NY Metro area, I hear it’s an up and coming metropolitan market. So Apple is not MS? and AT&T isn’t Chrysler?

By: Joeli

Joeli — Wed, 13 May 2009 21:45:57 +0000

I am pretty sure it's Iphone that is dropping the call. as I don't see it on anyother phone with AT&T. I suspect that the iphone 3G chip is problemmatic or the phone is not giving enough electrical power to the chip. For those of you who uses the iphone can you try to minimize the use of apps and pay attention to battery remaining when drop call happends a lot?

jli

By: Ana

Ana — Wed, 25 Feb 2009 16:58:08 +0000

@sting7k I had no idea it stopped running on E it seems like its still running on E half the time lol . I don't know how standard $30 is for 3G i paid $5 with SPRINT for unlimited.

@lawl-When I had SPRINT they always managed to screw up my bill at one point 3 times consecutively when I would call to fix it I would either A. get hung up on( they tend to do that) B. Get rerouted all over their departments for a long time till I finally got to talk to someone with more than half a brain cell. I still deal with them because one of my jobs is to maintain our company fleet and they do seem to be more helpful but I don’t know if its because they changed their ways or because they just want to retain the corporate account.

By: Jeffdc5

Jeffdc5 — Wed, 25 Feb 2009 00:04:27 +0000

I really believe the problem with reception is the iPhone itself. My two nokias are great on the att network and web surfing is much faster with them.

By: Lawl Sauce

Lawl Sauce — Tue, 24 Feb 2009 16:44:10 +0000

Sprint has really made great strides and their service and customer service have really been bumped up a notch.

BTW, no one here who owns an iphone has room to talk about ****** reception, cause last time i checked the phone drops calls even with full bars lol.

By: sting7k

sting7k — Tue, 24 Feb 2009 13:30:21 +0000

Ana, you do understand that the first iPhone was EDGE only hence the cheaper data plan on the weaker network. $30 for the 3G data plan is the standard price for unlimited, they didn’t just jack it up for no reason. I highly doubt it would change when the next iPhone comes out, seeing as it will also be 3G.

By: yj

yj — Tue, 24 Feb 2009 05:18:57 +0000

fall of the big giants, rise of the little ones!!!

By: Jeffdc5

Jeffdc5 — Mon, 23 Feb 2009 22:36:41 +0000

Yeah sprint is ok untill you have to deal with customer service. But they are more reasonable when it comes to pricing in my experience.