Apple and AT&T Being Sued for Slow 3G Speeds (Again)
If Apple is not being sued over iPhones with cracking cases they are usually being sued for slower than advertised speeds. Lets not forget AT&T, they are involved with this latest lawsuit as well.
This suit has been filed in the good state of New Jersey by Damone Dickerson. Dickerson claims Apple misrepresented the speed, strength and overall performance of AT&T’s 3G network. The lawsuit also claims he could only connect to the 3G network periodically. Can we say “possible fringe area”? According to Macworld the charges against both companies include the following:
Negligence, Breach of Express Warranty, Breach of Implied Warranty of Merchantability, Unjust Enrichment, Negligent Misrepresentation, Violation of the New Jersey Consumer Fraud Act and Other Similar State Statutes, and Breach of Contract.
Dickerson is seeking to recover compensatory, statutory and punitive damages. What’s next? Will it come down to all of Apple’s TV commercials for the iPhone being yanked off of the airwaves?
[Via Macworld]
March 21st, 2009 at 8:47 am
I want to be part of this law suit
AT&T needs to increase the speed on it’s network or decrease the cost of the data plan.
March 21st, 2009 at 9:03 am
New iPhone will come with better 3g chips and I agree $30/month for sprinkled 3g service is ridunculous
March 21st, 2009 at 9:59 am
If 3G service is bad in your area you have 30 days to return the device and get a full refund. Not that difficult. Past 30 days, it’s your problem. Nothing to sue over…
March 21st, 2009 at 12:53 pm
I have pretty good speeds in my area. No complants. My average speed is 1.2 Mbps according to mobilespeedtest.com
March 21st, 2009 at 1:58 pm
Doesn’t att have a coverage map ? Why would you buy a plan from a carrier that does not have good coverage in your area ?
I think he just brought the phone and service to sue the companies. If he got the phone without checking the coverage map at the store then it’s his fault.
I hope he loses.
March 21st, 2009 at 2:29 pm
@Omari
I totally agree. People need to have some common sense.
March 21st, 2009 at 2:29 pm
3G speed was excelent during the first month, later on it started to get slow. And as advertised 3G speed should be dubble then edge.
March 21st, 2009 at 3:23 pm
what does apple have to do with AT&T coverage. I don’t hear people during blackberry for slow speeds. I guess people see howmych money apple has.
March 21st, 2009 at 3:46 pm
Mine’s actually pretty good (FL)
March 21st, 2009 at 3:58 pm
Speed and coverage is great up in my neck of the woods.
March 21st, 2009 at 4:06 pm
Even if my 3G sucked, I’d still keep my iPhone and I’d appreciate the hëll out it. I grew up, and was educated, without internet (or even computers)…. and I had to pull over and deposit dimes into pay phones when I wanted to communicate on the go. People today are so spoiled and unappreciative of what they have. If you can’t access the internet as fast as you’d like, get your information (or communicate) another way and shut the f*ck up.
$30 a month is well worth having mobile internet, regardless of it’s speed.
March 21st, 2009 at 4:36 pm
@Steve Steve! Steve! Steve!
March 21st, 2009 at 5:41 pm
My whole issue with this is, if it’s too slow for you take it back and get something else? How can you sue someone for this unless they say you are stuck in a 2 year contract and can’t return you phone? Just stupid.
March 21st, 2009 at 6:04 pm
Amen amen amen
March 21st, 2009 at 7:40 pm
@Steve
Exactly ! Sometimes my 3G varies I speed but I don’t complain because the phone it self is a bargan !
It’s just that there are people out there who have too much time and money on their hands to hire lawrers and file lawsuits. SMH.
March 21st, 2009 at 10:09 pm
This is just another way of Income for ppl who are lazy and sue rich companys because they will prolly give him a out of court settlement to shuup
March 21st, 2009 at 10:19 pm
Hopefully stuff like this will spur ATT to improve their network. I don’t remember the last time Verizon got sued for coverage issues.
March 21st, 2009 at 10:39 pm
You only have 15 days to evaluate, not 30. That’s really not a long time at all to evaluate something as expensive as an iPhone+plan.
March 22nd, 2009 at 6:10 am
I live in a high 3G area, but sometimes my phone stays in Edge for a day or more, it’s really annoying, this never happened within the 30 days.
Also I have not heard Blackberry claim speeds in it’s commercials. It does say the device is quick, but never about the speeds.
I don’t think people should sue, maybe go back to a store and complain about it. If that doesn’t work then call them, if that doesn’t work then proceed to call corporate and move your way up.
March 22nd, 2009 at 11:18 am
@ terry
While that might work if you had hundred’s of customers from a similiar geographical area, one individual is going to get written off. But a lawsuit accomplishes something big: it gives power to the individual to get attention and draw other disgruntled users together while at the same time shaming the one being sued (here it is Att and apple). And hopefully this stirs ATT to beef up their network.
But since their there is already a lawsuit ( and I’m sure ATT is getting tired of it) get every person you know to write, call, perform a mime, whatever to hit ATT on as many fronts as possible, to complain about the coverage.
March 23rd, 2009 at 12:45 am
AT&T claims to have the best 3G network. This is simply not true. Verizon has better network.
March 23rd, 2009 at 8:20 am
iam being hact an thay just let it happen hum should i keep them thay lied about my re_ baits thay owe me two $50 gife cards for getting high speed internet high my___so whatch yourself we have
March 23rd, 2009 at 11:12 am
My 3G now compared to SPRINT is OK. My calls drop more than with any other carrier I’ve had.
Nothing to sue over…some lazy people just like to get something for nothing.
March 24th, 2009 at 11:16 am
This is stupid. In every iPhone commerical, it states that “3G not available in all areas”……….if you live in a 3G zone, yea it is fast. If you don’t, well….Now what happens if yo have 3G at home, but drive somewhere and don’t?? Do you sue because it is not nation wide?? They (ATT) never claimed that it was nation wide…..
June 23rd, 2009 at 5:35 pm
A lot of you sound like idiots…Hes suing because of false advertisement so maybe he did check his coverage map and it FALSELY ADVERTISED it would work. And whether he has 30 days to return it or not for that price it should still do what it says it will. Get your head out of your asses. The mans fighting so we stop getting screwed over by these companies. It shouldnt take a minute to open an sms or type a message because the phone runs as slow as it does… And with 3.0 os the phone is damn near unusable because companies to release what works, they release what sales. So I hope he wins and the rest of you who thinks he’s wrong can take one up the a**. Thank You
June 23rd, 2009 at 5:36 pm
A lot of you sound like idiots…Hes suing because of false advertisement so maybe he did check his coverage map and it FALSELY ADVERTISED it would work. And whether he has 30 days to return it or not for that price it should still do what it says it will. Get your head out of your asses. The mans fighting so we stop getting screwed over by these companies. It shouldnt take a minute to open an sms or type a message because the phone runs as slow as it does… And with 3.0 os the phone is damn near unusable because companies dont release what works, they release what sales. So I hope he wins and the rest of you who thinks he’s wrong can take one up the a**. Thank You
June 30th, 2009 at 7:19 pm
you sue apple then they lose how could they plan to invent for upgrading? or say itunes close forever? huaaa.. no more free apps?
July 10th, 2009 at 2:11 am
Sorry to tell you guys, but it’s not so much AT&T as Apple. I have a moble net card as well as well as an iPhone 3G. The net card is much more reliable than the iPhone. Both in service and reliablity. If you do a download test I usualy get about 1.6 kb per sec. Pretty good right. The problem is you don’t get that with net on the iPhone. The iPhone slows that number down. Some say the iPhone has a problem putting the codes in a readable form. So it seems to be some programing flaw on apples part. Something we should not have to put up with for a $400 phone.
PS Don’t run out and get the 3GS. Yes it does everything a little better. Also the camera is much better, but in a year the 4G should be out. Plus people seem to be having some issues with new hardware. iPhone 4G will be faster and they should have the hardware issues fixed.
July 14th, 2009 at 10:46 am
I would like to add, that a friend of mine and myself have had both the 1st gen and 2nd gen and Internet speeds used to be suffice. I work in the heart of Midtown NY where I used to get about 756kbps on my 3g and a little slower where I live in Putnam county (but still acceptable, around 300kbps). Recently like about 3 months or so, the speed has decreased significantly to about 60kbps in both areas (my friend also having the same issue). This is totally unacceptable for I switched to ATT from verizon for the faster 3g service. I just got off the phone with a support rep who told me the 3g service has been having problems in that area and will be getting updated on August 1st. I was like well what about my Putnam Count and he could not answer me. Don’t get me wrong, I love my Iphone and cannot give it up, but cmon we are all paying for something and that is an advertised speed (3g). If I wanted edge service I would go back to tmobile. (Just my two cents)
September 16th, 2009 at 6:31 pm
I wish my phone just operated as fast as the one on the commerical. The apps alone. The 3g is kinda like a bonus when it works.
September 17th, 2009 at 1:24 pm
I switched from the iphone to the iphone 3GS. At first the browsing was good and fast and I could get to sites no problem. Now after 3 months that has changed. Service has become slower every day and at times it will lag out and at times I can’t even get to the web site I was just at the day before. On top of that I get dropped calls almost daily. I love the iphone for many reasons. But I switched for the touted “3G Speed” and well it has been anything but fast. Apple needs to open up the phone to other carriers and introduce competition, then perhaps AT&T will get off their behinds and fix this apparent issue. But paying for something that is not working as advertised is getting old and is common theme to anyone I talk too who has the phone. The iphone has overloaded the AT&T network. AT&T needs to fix the issue or lower the cost! Iphone=good! AT&T=bad!