iPhone 3G S Now Shipping From Apple
I woke up this morning to an email from Apple — my iPhone 3G S has shipped! A quick look at the tracking information via the UPS website shows that it has been shipped from Shenzhen China to arrive at my home by the 19th at the latest.
Something important to remember, if you did order from Apple and will not be home at the time of the delivery – you must fill out a form via Apple’s web site for them to leave it at your door if that’s what you prefer. If not, you will be waiting until Monday and that would make for a long weekend.
So far we have had no confirmation regarding phones shipping from AT&T. Any AT&T customers receive a shipping notification yet?
June 15th, 2009 at 10:09 am
I preordered mine through my local AT&T store, I do have a UPS tracking number as of this morning but when I track it at ups.com it doesn’t have any tracking info available for it yet.
June 15th, 2009 at 10:12 am
To Paul: When did you order for AT&T ? Mine still says “processing”(ordered on the 12th) Thanks
June 15th, 2009 at 10:16 am
Mine still shows “Not Yet Shipped”
But I will def need to have them leave it cause I won’t be home. I guess that form is avalible after it ships cause I don’t see it on my order confirmation
June 15th, 2009 at 10:17 am
Ordered mine from the att site and mine says still processing!!
June 15th, 2009 at 10:17 am
RE: Paul’s status, ditto for me.
June 15th, 2009 at 10:20 am
Funny thing thou they say there still processing it, but yanked the 215 out of my credit card faster then i have seen before!!!!
June 15th, 2009 at 10:21 am
Anthony : when did you order ?
June 15th, 2009 at 10:22 am
Thurs 11th
June 15th, 2009 at 10:24 am
same here June 11th at around 9:45PM…I called AT&T last night and the cust. serv. agent told me that I will get it on 19th (without checking the status)
June 15th, 2009 at 10:25 am
Man watch them botch this up too! just like mms
June 15th, 2009 at 10:26 am
Waiting to demo it in store.
June 15th, 2009 at 10:27 am
What form do I need to fill out to have them leave it at my house? I definitely won’t be there to sign for it, but I want it
June 15th, 2009 at 10:32 am
lol Anthony ..I ordered through ATT premier and I was checking the status on both the regular ATT and the premier: It says “backordered” in the regular att and “processing” in the premier website…kinda confusing
June 15th, 2009 at 10:35 am
ordered from AT&T on June 12 and still in “processing”.
June 15th, 2009 at 10:35 am
exactly same here both premier and regular at&t site!!!!
June 15th, 2009 at 10:51 am
Pre-Ordered in the store on the 11th. Order status is “in progress” and there is a UPS tracking number associated with a ship date of 6/13. shrug
June 15th, 2009 at 10:52 am
Pre-ordered mine through ATNT website on the 9th and still says processing. Def took that money out of my account asap tho!
June 15th, 2009 at 10:53 am
Man i am telling you AT&T is gonna screw this up!!!
June 15th, 2009 at 10:56 am
I hope not Anthony….I been with tmobile for 7 years and I am finally jumping ship
June 15th, 2009 at 10:57 am
Man jazz i hope not for your sake, hey the rollover is nice!! see theres a positive thing!!!!
June 15th, 2009 at 11:10 am
I ordered my iphone through the AT&T store. I will one of those people at my local AT&T store @ 7am. I didn’t want shipping to be a factor b/c I wanted to have it as soon as I could on Friday. They did charge my credit card already which is not a surprise. Got to set my alarm for Friday!!!!
June 15th, 2009 at 11:19 am
I preordered my iphone through the Apple store last Monday, and it still hasn’t shipped yet :/. It still says delivers by June 19 though.
June 15th, 2009 at 11:22 am
I just ordered a black 32 GB from the Apple site. They’re still promising Friday delivery. We’ll see…
June 15th, 2009 at 11:31 am
I’m def going to be filling out the delivary form.
June 15th, 2009 at 11:36 am
Mine just changed to Prepared for Shipment – apple store
June 15th, 2009 at 11:36 am
Anthony ..I am kinda 50% with you ..I did call ATT yesterday and the guy I talked to assured me that I will get my phone by the 19th even that there is no tracking info
June 15th, 2009 at 11:37 am
ordered on the 10th through AT&T, in progress, have UPS tracking number, with 6/13 ship date.
June 15th, 2009 at 11:41 am
sorry zack been with ATT for awhile and i am a cynic when it comes to them
June 15th, 2009 at 11:43 am
Anthony …been with them since 2000…from my past experiences when ordering a phone..”backordered” doesn’t mean much
June 15th, 2009 at 11:44 am
I ordered the at&t premier on the 11th.
My order status is still showing: Date Ordered: Jun 11, 2009
We have received your order request, and we expect to begin processing it shortly.
June 15th, 2009 at 11:44 am
Yea but this is different man, its the iphone and we have seen how they botched up the last iphones!!
June 15th, 2009 at 11:45 am
ugh, meant to say “through at&t premier” not “the at&t premier”
June 15th, 2009 at 11:47 am
Dave+Anhtony+Zack we are in the same boat lol
June 15th, 2009 at 11:48 am
lol i guess we just need to wait and see whats gonna happen
June 15th, 2009 at 12:00 pm
I have a feeling that it will tomorrow or Wednesday when will get our email…I have read in other forums that people who ordered on the 9th got their email Saturday and then people who ordered on the 10th just got their mails today …
June 15th, 2009 at 12:01 pm
I ordered my black 16gb on the 13′th and am in the “We have received your order request, and we expect to begin processing it shortly.” boat also. I called At&t yesterday and was assured of delivery by the 19′th so we’ll see.
June 15th, 2009 at 12:02 pm
ok good info zack!!! fingers crossed we get ours today or tommorrow!!!
June 15th, 2009 at 12:05 pm
I ordered mine from apple on June 8. Still says not yet shipped.
June 15th, 2009 at 12:20 pm
Futurecode that is the same answer I got..hopefully that is not what they are instructed to say to customers calling about preorders at ATT lol
June 15th, 2009 at 12:28 pm
Vicarious happy-dance for all the pre-orderers! I’m lining up at an Apple Store with a co-worker on release day, but have some friends getting them mailed as well.
I’ve felt kind of “meh” about the phone since hearing that tethering would not be available upon release of 3.0, but as the day nears I’m getting more excited!
June 15th, 2009 at 12:32 pm
I also ordered mine on June 8th from Apple and still say not yet shipped…starting to worry.
June 15th, 2009 at 12:49 pm
My still say not yet shipped on the apple website
June 15th, 2009 at 12:53 pm
i ordered mine on the 8th from apple also… and havent gotten a shipping emial….. i will be furious if it is not delivered by friday
June 15th, 2009 at 1:06 pm
Ordered mine on the 8th, still in not yet shipped, and though the website says arriving 22nd, they sent me an email saying to ignore it as my order “will deliver on the 19th”.
June 15th, 2009 at 1:07 pm
@Zack: I preordered mine on the 8th.
June 15th, 2009 at 1:14 pm
I ordered mine yesterday. Nothing as of shipping yet. If I don’t get it by at least Monday, I’m gonna be upset. I’m using a Nokia right now, and I wanna throw it across the room.
June 15th, 2009 at 1:19 pm
Can someone please provide a link to the form we need to fill out if we are not going to be home?
Thanks
June 15th, 2009 at 1:28 pm
Jeremy, what was your order date?
June 15th, 2009 at 1:38 pm
Mine has a status of “In Transit”. I ordered the 2 day shipping for an extra $10. I wonder if this means I will see it on the 17th? That would be great! Unlike Jeremey’s, though, my UPS Quantum view doesn’t state an arrival date.
Well, if it doesn’t arrive on the 17th, I call Apple and request a refund…
June 15th, 2009 at 1:48 pm
Looking back at the Apple notification page, it specifically says 2 day shipping method. Here’s the redacted info. BTW, I ordered directly on the Apple site 3 hours after the announcement (it took that much time for the site to stabilize to get the order to take.)
Shipping Method 2 Day Shipping Options Items will be shipped separately as they become available. Shipped Shipped on: Jun 15, 2009 via UPS Tracking #: 1BLAHBLAHBLAH954021 (Pre-sign for this shipment) Product / Part No. Qty
IPHONE 3G S WHITE 32GB-USA MB718LL/A 1
Custom configuration | Show Hide With AT&T Rate Plan
June 15th, 2009 at 2:10 pm
I ordered mine on 9th at ATT store. Didnt recieve any email yet status check has a tracking number but still in progress.
June 15th, 2009 at 2:11 pm
No charge on my debit either.
June 15th, 2009 at 2:20 pm
They must have a full 747 full iPhones headed for the US today… I hope it doesn’t crash.
June 15th, 2009 at 2:58 pm
im glad im not in any of ur shoes…iLL be nxt yr(LordsWill) when the NEW1 comes out & my contract ends…dis any of you all get an “early” upgrade?!
June 15th, 2009 at 3:21 pm
I wouldn’t be surprised it they ship them so they all arrive on Friday, whether expedited shipping was requested or not. When I placed my order, whether I selected standard, two day or next day shipping, it still said it would arrive on Friday, 6/19. My only concern is if it’s standard delivery, will there be a guarantee that it will arrive on the 19th.
June 15th, 2009 at 4:16 pm
LOL! This reminds me of being on AT&T’s website for Direct Order Fulfillment last year when I was waiting to receive the iPhone 3G. Isn’t it so exciting that you feel like a kid awaiting Christmas!?!
June 15th, 2009 at 4:34 pm
Order Date: Jun 8, 2009 at 05:06 PM PDT From apple.com
Ships: Delivers by June 19th
June 15th, 2009 at 5:03 pm
SO DOES ANYONE KNOW IF YOU ORDERED IT THROUGH AT&T WILL YOU NEED TO BE HOME TO SIGN OFF ON IT OR WILL THEY JUST LEAVE IT SUMWHERE I MEAN I KNOW I SOUND DUMB BUT I JUST LEFT T-MOBILE SO IM KINDA NEW BARE WITH ME LOL
June 15th, 2009 at 5:12 pm
I THINK THEY JUST RUN UP ON YOUR PORCH AND YELL AND THEN RUN AWAY LOL
June 15th, 2009 at 5:18 pm
i just got mine!!! OMG!!!!!
June 15th, 2009 at 5:21 pm
Until you posta pic of you with the phone (running an app that’s only on the 3G S) with today’s newspaper and a sign that says “Why does everyone on TiPB hate me?” no one will believe you.
p.s. – I ordered mine on the 8th within 15 mins of store coming up and have no shipment notice.
June 15th, 2009 at 5:23 pm
OTOH, I think it would be kinda funny if they shipped all of the standard shipping ones right away and the overnights not until the day before. Hope they allocated inventory correctly, otherwise the people who paid extra are gonna be pissed
.
June 15th, 2009 at 5:23 pm
I ordered mine on the 8th and received an order confirmation but it’s still hasn’t shipped. I noticed it never debited my check account…does it not process the payment until it ships or do I need to call to make sure I get mine by the 19th?
June 15th, 2009 at 5:29 pm
lol i hope they dont do that @ zeagus …..do you really know though lol
June 15th, 2009 at 5:31 pm
Oh, don’t get me wrong, I paid the extra shipping penalty to be sure I got it on the 19th
June 15th, 2009 at 5:46 pm
i order mine on 9 at store … at att website it say is shipped…but nothing more. the track number dosent work with ups.. tells me the number is invalid. but i didn’t receive yet a email . i cant wait.. yay
June 15th, 2009 at 5:47 pm
iphonefreak – how did u get yours so early and us nothing ?
June 15th, 2009 at 5:48 pm
Apple had an error/bug on their website allowing users to select a shipping option the first day of iPhone 3GS… this was corrected and up until they sold out you had no shipping options to choose from. Apple is not going to deliver iPhones early, so people who paid extra for fast shipping need to contact Apple for a refund.
Sorry folks.
June 15th, 2009 at 5:55 pm
Mine now says shipped on ATTs website, but tracking number still won’t work
June 15th, 2009 at 6:01 pm
Aron … mine the same.. what that’s mean?
June 15th, 2009 at 6:24 pm
It means that ATT and Apple have in-house shipping people who can generate tracking numbers for items that haven’t physically left the warehouse.
June 15th, 2009 at 7:14 pm
I ordered my on 6/09/09 at 4:41pm. Delivers by 6/19/09. When I just check it said not yet shipped, but it also said under shipping method “Priority”. So just maybe it will be here Friday!!!!!! I hope so!!!
June 15th, 2009 at 7:15 pm
P.S. I order from Apple.com
June 15th, 2009 at 7:57 pm
I ordered mine on monday at 11pm and still has not shipped but people I know have ordered theirs on thursday last week and they have a shipped already. what up with that?
June 15th, 2009 at 8:13 pm
I called the apple today to get some info on my shipping and the guy I was talking to said that apple was doing mainly overnight shipping, so I probably wouldn’t see a shipping notice until wednesday or thursday night. Not sure if that’s for everyone or the guy knew what he was talking about, but I thought i’d share.
June 15th, 2009 at 8:43 pm
Did anyone else order through the AT&T retail store? I paid for the 3GS and checked my credit card & I was charged. I will be going there at 7am to pick-up. I live in a small town and I think I may be the only one there. I will be surprised if there are more than 3 people there. I wonder if you ordered it through the store if you can track it? Anyone know?
4 Days to go!!!
June 15th, 2009 at 9:17 pm
I preordered on the 9th. It says shipped as of the 12th. Should be in the store by the 17th or 18th. I’m cool with the dude, so hopefully he lets me take it home prior to the 19th.
June 15th, 2009 at 9:21 pm
I pre-ordered at the AT&T store near my job.
June 15th, 2009 at 10:36 pm
This is too bre bre, usually they bang on your door loud enuf to wake up a dead person and then throw the box at the door! Thats been my experience!
June 16th, 2009 at 12:11 am
I ordered on the attws website June 9th, 2009. I wonder if they’d leave it at the door. Still get a “We have received your order request, and we expect to begin processing it shortly”.
June 16th, 2009 at 12:24 am
UPS says that my iPhone will be delivered tomorrow….kinda weird.
Status: In Transit – On Time Scheduled Delivery: 06/17/2009 Shipped To: NEW YORK, NY, US Shipped/Billed On: 06/16/2009 Product: WORLD EASE Service: EXPRESS Weight: .50 Kg
June 16th, 2009 at 12:59 am
cory is that att or apple?
June 16th, 2009 at 1:37 am
DELIVERY ON THE 17th HERE!
June 16th, 2009 at 1:53 am
Where on the Apple site can you fill out the form to have it left at your door if you are not there? Anyone know?
June 16th, 2009 at 2:30 am
Just checking the status. Still in China but says it will deliver today on the 16th. How can it take one day to get from China to my door near Chicago?
June 16th, 2009 at 2:53 am
Delivery is scheduled for June 17th, Wednesday. See below! I’ll report if I got it on time…
Scheduled Delivery: 06/17/2009 Shipped To: LOS ANGELES, CA, US Shipped/Billed On: 06/16/2009 Product: WORLD EASE Service: EXPRESS Weight: .50 Kg
June 16th, 2009 at 5:04 am
Yes, Apple
June 16th, 2009 at 7:47 am
I pre-ordered mine on June 11th and it says “Shipped” now as it shipped yesterday afternoon!
June 16th, 2009 at 7:50 am
I forgot to mention I did pre-order that at my local AT&T store.
June 16th, 2009 at 8:01 am
i also have a scheduled delivery date of June 17… i’m skeptical that it will ship from china to my door in ohio in 2 days…
June 16th, 2009 at 8:07 am
I ordered mine from Apple on the 8th and it still shows it has not shipped! I’m a little worried that I won’t receive it on Friday. Did anyone else order theirs on the 8th? Is it shipped?
June 16th, 2009 at 8:17 am
I was happy to see my UPS status showing an estimated delivery day of the 18th – now I’m feeling jealous of those of you who show delivery tomorrow. Really, though, even if mine doesn’t show up until Monday, that’s fine … personally, I’m not up for another round of 5 hours in line …
June 16th, 2009 at 9:06 am
just rec’d my email from Apple showing it has shipped. UPS tracking number shows a delivery of June 17th! i too am skeptical that it will make it from China to Colorado in 2 days, but i prob will have it by this Friday the 19th!
June 16th, 2009 at 9:56 am
@Mike: I’m right there with you, or almost. I ordered mine 2:00 pm PST on June 8, and I just received my email telling me that my phone has shipped, but won’t show up until the 22nd. I realize that a difference of 3 days isn’t going to send the world spinning off its axis, but I’m damned jealous of everyone getting theirs on Friday.
June 16th, 2009 at 10:20 am
MGT: That’s just not fair. You ordered yours on the 8th well before many of those that are getting theirs on Friday or earlier. Yours is being shipped priority right? I guess those being shipped out today will arrive on Monday.
June 16th, 2009 at 10:29 am
i ordered mine on the 8th too and it still says that its not shipped yet… WTF
June 16th, 2009 at 10:36 am
@Mike: This is going to be a looooong weekend. At least I’ll be nearly blackout drunk for most of it. On second thought, maybe it’s a good thing I won’t have the 3GS to lose.
June 16th, 2009 at 10:47 am
MGT: If it makes you feel any better I ordered mine 2 hours before you and it still hasn’t shipped.
June 16th, 2009 at 11:04 am
I have the tracking number since yesterday morning and when i track it no results? Its pissing me off. Either way I’ll be up at ATT store at 6:30 am and be at work at 9:45 to sell the damn phone …
Hope I can get there on time or there might be some pissed of iPhone people… LOL
June 16th, 2009 at 11:08 am
Has everyone’s card been charged for the full amount yet? When I initally put the order in using my debit/credit card, the transaction showed up as pending in my bank account and then a day later it disappeared and has not shown up since. I wonder if they are going to re-charge the amount before it ships.
June 16th, 2009 at 11:23 am
i didnt recieve none a email..but on att status shows me shipped … ship date 06/12/09…. why i didnt recieve a email ? when i call att they say the track number ups is not valid…
(sorry my English)
June 16th, 2009 at 11:31 am
Mine finally shows Prepared for Shipment. Ordered the 8th at around 3:15 EST.
June 16th, 2009 at 11:37 am
I just spoke with Apple. They are still guaranteeing delivery by the 19th. They also told me that there will be delivery blocks placed on shipments that arrive early so no one will receive their phone before the 19th…sorry guys.
June 16th, 2009 at 11:37 am
Mike- I had the same thing. Ordered mine on the 10th from At&t and it was pending on my account but is now gone and I haven’t been charged yet.
June 16th, 2009 at 11:53 am
just spoke to apple aswell , said my order will arive on the 19th even though it does not say it online… so for anyone who ordered it on the 8th im sure your in the same boat… and thats with the standard free delivery
June 16th, 2009 at 12:18 pm
I think I got screwed by att.com. I ordered my iPhone on June 10. I have the emails to prove the order was confirmed and accepted. My number port from verizon was also successful and confirmed. However, my order # wouldn’t work on their lookup page. So I called them – talked to 4 different people. Finally one of them found that my order did not have the port confirmation on it. So she fixed it. I verbally verified with her that this wouldn’t mess up my first-come-first-served status…but then when I logged in to check my status, I see that my 6/10 order was CANCELLED and a new one in its place on 6/15!!! This messes everything up because I’m now at the end of the line! I called them again but no resolution (of course). Next I am going to email the CEO. I think I may regret moving from Verizon…
June 16th, 2009 at 12:40 pm
@Mike, David.. I had the same issue so I called them to make sure it was not canceled. They told me they weren’t suppose to take debit card payments and my order would be canceled. I fought them and they will be holding one for me friday morning. Fyi my order shows shipped.
June 16th, 2009 at 12:45 pm
I ordered mine from Apple’s site on Sunday morning, and this morning the order status went from Not Yet Shipped to Prepared For Shipment; also, I noticed that the order went from standard to priority shipping. Presumably, the target delivery date of 6/19 still stands.
June 16th, 2009 at 1:32 pm
@mthrndr I had a similar situation. I ordered mine, like you did, on the 10th, and I got a confirmation #. On the 11th, they ATT e-mailed and said my order required more info for verification, please call this number. I did, they asked me some questions, and said OK all is good. I still couldn’t get a result for my order # on the Web site on Saturday, so I called. Web order call center not open on weekends, I learn after 4 calls. I call back yesterday, they say they need more info for verification and proceed to ask me the same questions. I say I already did this, they say, Oh yeah, you did. OK, fine.
Today, I see they charged my credit card for the $$, and I can now see my order status on the Web site. But it says my order date is 6/16 and that it’s on back-order.
So did I just get screwed into a back-order because they couldn’t get their *&%^ together? I’ll be mad if I have to wait 7-10 additional days because of that.
June 16th, 2009 at 2:22 pm
Just chatted with At&t about my account not being charged. Looks like I’ll have to call to get it on the 19th (maybe). Here’s the chat.
Please wait for an AT&T Representative to respond.
You are now chatting with ‘Kimberly Cornelius’
Kimberly Cornelius: Hello, I am Kimberly Cornelius. I will be assisting you today.
David: Hello Kimberly I need assistance with my iPhone preorder. I ordered on the 10th and I have recieved an email stating that more info is needed.
Kimberly Cornelius: I’m sorry you have experienced problems with your request. I will be able to assist you with the number transfer/porting issue.
Kimberly Cornelius: May I please have your full social security number to access your account?
David :
Kimberly Cornelius: Thank you. Please allow me 2 – 3 minutes to review your request.
David : Not a problem
Kimberly Cornelius: Your old service provider has confirmed that your number can be transferred/ported to AT&T. The equipment you ordered will now be shipped and should be received within 5 business days; 2 days if being sent Priority. Once the equipment is received, please complete the activation process by calling the number listed on the box and following the prompts.
David : I was not charged yet for the phone…will that happen soon?
David : There was a charge pending on my account and then it dissappeared.
Kimberly Cornelius: Yes sir. You will be charged on June 19, 2009 when the iPhone is released.
David: And it will arrive sometime that day?
Kimberly Cornelius: No sir. The iPhone order will not ship until June 19, 2009.
Kimberly Cornelius: It was my goal today to resolve all your issues. Have I fully resolved all issues? Is there anything else I can assist you with Mr. Dixon?
David Dixon: Is there anyway I can get the phone on the 19th as the original preorder suggested?
Kimberly Cornelius: You will have to contact our order department at 1-866-391-0749.
June 16th, 2009 at 2:52 pm
Wow, I just checked back and now my order status has been changed from “back-ordered” to “ordered”.
June 16th, 2009 at 3:00 pm
I got my shipped notice late yesterday. Last UPS update had it in Hong Kong. For some reason, UPS thinks the scheduled delivery date is the 18th, not the 19th.
June 16th, 2009 at 3:17 pm
Ok at&t is starting to really piss me off, there is still nothing about my iphone being delivered, there is nothing on there site as well as the premier site one says processing and the other says on back order. Ordered on June 11 and june 12 they took the money and no word!! WTF anyone else having trouble with AT&T?
June 16th, 2009 at 3:28 pm
@EdFromDC:
Well, mine still says 6/15/09 – QTY ordered: 1, QTY backordered: 1. So mine is apparently backordered. Below this it lists my original order on 6/10/09, all canceled, ridiculing me. Same exact order # on both (how is this possible?)
I emailed the head of exec. customer service, as well as the CEO, randall Stephenson, on his supposed private email. I highly doubt I’ll get any response, but I’ll let you know. If they screw this up, they’ll lose a customer for life.
June 16th, 2009 at 3:31 pm
I ordered two iphones (one for me and one for my wife) separately from Apple and from AT&T. The order from AT&T is still ‘in progress’ and I wouldn’t put money on the phone arriving on friday. However, I received a shipment notification from Apple this morning which states that the scheduled delivery of the other iphone is tomorrow (06/17)!!
June 16th, 2009 at 3:31 pm
ed from dc, man this is some messed up stuff in how they are handling and dealing with this stuff, but rest yet they yank our money out to pay for a phone that we dont even have confirmation yet that we are getting!!!
June 16th, 2009 at 3:35 pm
Sorry my reply was directed to mthrndr not edfromdc!
June 16th, 2009 at 3:45 pm
@mthrndr – That is weird. I suppose that’s what happens when one company has a lock on it. AT&T better beware when/if Apple removes exclusivity. I know so many people who have iPhones who hate AT&T. When I was deciding whether to buy one (this will be my first), everyone said You’re going to love the phone but hate AT&T.
I’ve been a Verizon customer since I first got a cell phone way back when. I was hoping they’d get access to the iPhone, because I hate to leave.
Good luck with your order. Mine never showed cancelled, so who knows?
June 16th, 2009 at 4:06 pm
Not to interrupt the let’s-bag-on-ATT party, but I’ve seen no behavior from ATT that I haven’t seen from the other carriers (seen worse elsewhere, actually).
June 16th, 2009 at 4:44 pm
People who are complaining about at&t shipping should have read before they bought. On there website it says ‘pre-orders for iPhone 3G S will ship 7 to 14 days after your order is placed. Orders will ship on a first-come, first-served basis.” So now you can figure out when it will be there.
June 16th, 2009 at 4:48 pm
Type: Package Status: In Transit – On Time Your shipment is moving within the UPS network and should be delivered on the Scheduled Delivery Date. A shipment can remain in this status until it is delivered. Other than time-definite air deliveries, shipments are generally delivered anytime between the hours of 9 a.m. and 7 p.m. to residences, and by close of business for commercial addresses. UPS cannot schedule a specific delivery time within that window.
What should I do if I’m expecting a delivery? This is the most up-to-date information about the status of your shipment. For residential deliveries that require a signature, you can leave instructions for the driver if no one will be home. For example, you can ask that it be delivered to a neighbor who will be home. Shipments that don’t require a signature can be left in a safe place at the driver’s discretion.
In Transit – On Time Scheduled Delivery: 06/18/2009 Shipped To: CALABASAS, CA, US Shipped/Billed On: 06/16/2009 Product: WORLD EASE Service: EXPRESS Weight: .50 Kg
Hopefully it comes a day early as stated…
June 16th, 2009 at 4:51 pm
sorry, i didn’t mean to send the first 2 paragraphs…
June 16th, 2009 at 6:08 pm
just though maybe some of you would like this info. i ordered my iphone June 12 through att website (premier) i have been tracking the order with no updates except that it will be processed shortly. then i logged into the premier website and it said backordered. I finally called att and they told me that my order has been processed and will be shipped shortly. not really sure how there could be 3 very different pieces of info on my one order, but we will see what happens. my guess is that they are overwhelmed with orders and calls (the wait time is crazy). however i personally think that no matter what the carrier (att, verizon) iphone releases are going to be haywire either way. i just hope they come through with their promise to get us our iphones on friday!
June 16th, 2009 at 6:17 pm
@karatekid94:
unfortunately, dr. moron, that’s the NEW message on the AT&T site. before june 13, it said the phones would ship immediately to arrive “as early as June 19″ So we DID read the site.
June 16th, 2009 at 6:22 pm
also, for any of you who placed order through premier try calling 1-866-499-8008 and select opt 3 for order tracking. the automated service told me my phone will be shipped shortly as my order has been processed
June 16th, 2009 at 6:23 pm
My phone is now in Anchorage
ANCHORAGE, AK, US 06/16/2009 1:48 P.M. ARRIVAL SCAN CHEK LAP KOK, HK 06/16/2009 11:14 P.M. ORIGIN SCAN 06/16/2009 7:49 P.M. DEPARTURE SCAN SHENZHEN, CN 06/15/2009 2:07 P.M. ORIGIN SCAN CN 06/16/2009 1:09 A.M. BILLING INFORMATION RECEIVE
But, now it doesn’t have a delivery date
June 16th, 2009 at 6:27 pm
Got through to ATT and got a really nice rep. The charge expired on my account and I wasn’t charged for the phone yet because the order had not be updated. They updated it while I was on the phone and said I am still in “prepaid” status. She also said that ATT doesn’t have the phones yet and are hoping to get them on Thursday and ship overnight for delivery on Friday but no guarantees. Hope that helps some of you.
June 16th, 2009 at 7:11 pm
And I just received this email: Dear David,
Thank you for your recent iPhone 3G S and new service purchase with AT&T. We have recently sent you an email about your wireless number transfer to us that was requesting further action by you to complete your order. Please disregard that email. Your wireless number transfer has been confirmed and no additional information is needed from you at this time.
We apologize for any inconvenience or confusion this may have caused.
Track your order online by entering your order number at https://www.wireless.att.com/orderstatus/orderstatus.
Thank you, AT&T
June 16th, 2009 at 7:27 pm
@David:
I just got the same email as you. I wonder if you could call AT&T at 1-800-333-6651 and see what the automated message says about your order?
Mine says “your order will be processed the next business day and you will receive an email when your order has shipped”. I’m not sure why my order hasn’t been processed yet or what that means exactly. you can read above to see my story – I ordered on the 10th but I think they are treating me as if I ordered on the 15th. I’ve spoken to multiple reps, none helpful at all. I have not been charged yet. if it weren’t for the iPhone I would never ever ever use AT&f#$%ingT.
June 16th, 2009 at 8:20 pm
That’s the same message I get. On the website mine still says ordered on the 10th though. From the rep I talked to it sounded like Friday was still a possibility to get it.
June 16th, 2009 at 8:21 pm
The rep also said that I wouldn’t be charged until the 19th.
June 16th, 2009 at 8:39 pm
Frank, and what “small city” would that be? Just curious LOL
June 16th, 2009 at 8:50 pm
well it sure looks like apple pre-order customers are having better luck and faster shipment turn-around time then at&t pre-orders. I ordered my 16GB white iphone 3GS on the 10th through the apple online store. Monday june 15th in the afternoon i got a shipment notification and it shipped from Shenzhen, China and about 2 hours later UPS.com had a message on the tracking website saying this THE SERVICE SELECTED IS NOT AVAILABLE TO THE DESTINATION ADDRESS / DOWNGRADED, FORWARDED TO CONSIGNEE, SELECTED SERVICE IS NOT AVAILABLE…. im not sure what it means but if you do please leave a comment and then last night it then said it shipped fromCHEK LAP KOK, Hong Kong(which is the hong kong international airport) and early this morning it had a scheduled delivery date of 6/17/09. it then arrived in anchorage alaska around noon today and it hasnt moved since and now ups doesnt had a delivery date on the website and im pretty sure its not gonna make it to my little dinky town that i live in minnesota by 6am tomorrow in time to catch the delivery truck.
June 16th, 2009 at 8:53 pm
cory: it sounds like our packages are together. LOL. man , where u live? lol
June 16th, 2009 at 8:56 pm
i stil not get any email..and i order it on store on 6-9-2009 in morning at 11
June 16th, 2009 at 9:04 pm
Tracking Number: 1zdfrltjhbgwrblw Type: Package Status: Billing Information Received Shipped To: ORLANDO, FL, US Shipped/Billed On: 06/17/2009 Service: NEXT DAY AIR SAVER Weight: 1.00 Lb
yay!! thats mean 1 day before 19??
June 17th, 2009 at 12:19 am
Joe: I live in NYC. It should be here by tomorrow. It left Alaska at before 7 pm, so I am expecting on the 17th. We’ll see!
June 17th, 2009 at 1:11 am
Ok, it looks like this is only going to be delivered on the 19th.
LOUISVILLE, KY, US 06/17/2009 2:02 A.M. THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED
June 17th, 2009 at 1:20 am
Yup! Same message. Ugh
June 17th, 2009 at 1:26 am
Same here. Heh. All of our phones are sitting in Kentucky waiting to be set free.
June 17th, 2009 at 5:29 am
Ordered mine “Order Date: Jun 9, 2009 at 03:42 AM PDT ” from apple’s website… still no tracking number… which sucks as I really need them to do it in the morning at least a full day before, because I only have printer access at work and will need to print the form for them to leave it.
June 17th, 2009 at 5:51 am
Here is the thing… I ordered “Order Date: Jun 9, 2009 at 03:42 AM PDT” from apples website… I went 16gb though… it seems anyone that ordered a 32gb has their tracking info… even if they ordered DAYS later, but us 16gb are still in the dark… grumble
June 17th, 2009 at 7:32 am
Not true, I ordered a 32GB on the 8th right as the store came back up and mine still hasn’t shipped. Harumph…
June 17th, 2009 at 9:12 am
I think the online order tracking is pretty unreliable until you have a tracking number. Mine just says “processing.” I called AT&T to find out when it might arrive — I’m going to be out of town from Friday to Wednesday now, so wanted to see if I should make arrangements to take the shipment.
She said mine was tapped for “overnight shipping” but didn’t know when it would ship. Possibly today, maybe tomorrow. So basically she said wait and see, you’ll get an e-mail when it’s shipped and that’ll have a tracking number.
So I’m still not sure what to do if I’m out of town. No one will be home during the day Friday (or Mon-Wed) … urg. I might have to schlep out to the UPS center after they attempt delivery.
June 17th, 2009 at 9:32 am
Just spoke with UPS – they claim that this is actually an error and is actually scheduled for delivery tomorrow, 06/18 by 10:30 AM. So, hopefully we’ll all get our iPhones tomorrow.
June 17th, 2009 at 9:37 am
I second what Jay (#103) says abotu Apple holding “early” deliveries til 6/19.
I ordered mine 2p MST on 6/8 via Apple.com. UPS tracking # shows it was in Anchorage AK last night, to be delivered today. Then this am, the tracking # says THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED.
Kinda bummed, as I thought I’d be playing with it tonight! But then again, if I have it by this Friday, the world will not end!
June 17th, 2009 at 9:37 am
its not gonna leave louisville till tomorrow to minneapolis. apple doesnt want them delivered before friday.
LOUISVILLE,KY, US 06/17/2009 5:34 A.M. THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED
06/17/2009 4:02 A.M. THE PACKAGE IS BEING HELD FOR FUTURE DELIVERY. UPS WILL ATTEMPT DELIVERY ON THE DATE REQUESTED
06/17/2009 2:06 A.M. ARRIVAL SCAN
06/17/2009 1:58 A.M. THE RECEIVER REQUESTED A HOLD FOR A FUTURE DELIVERY DATE. UPS WILL ATTEMPT DELIVERY ON DATE REQUESTED
ANCHORAGE,AK, US 06/16/2009 6:52 P.M. DEPARTURE SCAN
June 17th, 2009 at 9:55 am
I order mine on june 11. My credit card have not been charge and i still have no tracking number, just that my order was received bla, bla, bla . . . Should I worry??
June 17th, 2009 at 10:09 am
I ordered mine from Apple on the 8th and it has been stuck at “Prepared for Shipment” for over a day. Ugh, will it ever ship?
June 17th, 2009 at 10:19 am
Makes me wonder if there wasn’t a certain amount already arriving in the US and those who ordered on the 8th maybe don’t need to worry about the China to AL or NY to KY routing? Maybe I’m just trying to make myself feel better
June 17th, 2009 at 11:06 am
Mike: Same for me
June 17th, 2009 at 11:16 am
I ordered on the 11th from att premier site. I still get the “waiting to process” message when I click the link. I just called the 800 # above, after entering my order # the voice said the order was process and will ship. I pressed 0 to speak to a rep and the rep said, “NO 3GS WILL BE SHIPPED BEFORE THE 19th WHEN YOU GET THE EMAIL.”.
June 17th, 2009 at 12:00 pm
Pre-ordered mine on the 9th at 9:00 Am and was just told by an ATT rep it will SHIP on the 19th and i will receive a confirm. email that day.
I should of pre-order from Apple, figures ATT would botch this somehow.
June 17th, 2009 at 12:26 pm
I think AT&T F’d up hardcore here. Think about it: Why in the world do the people who ordered their phone in-store need a tracking number to track the progress of their phone to the store? And the people who ordered online to go directly to their house get no tracking number, because they are being shipped to AT&T first and THEN to us? makes no sense! ARGGHHH!
June 17th, 2009 at 1:02 pm
Shaun – Did you order through premier or the att personal site? I just did a phone chat with James through the personal site who obviously cut and pasted this: James S.: Pre-orders for iPhone 3G S will be shipped with overnight priority and will be processed to arrive as early as June 19th, 2009 if submitted by noon CT on June 17th, 2009. The actual shipment date and receipt of your order is not guaranteed and may be subject to delays for reasons that include, but are not limited to, product availability, inventory, credit issues, number porting or carrier delays, and completion of other required AT&T business processes. Additional items added to the cart at the time of your pre-order may ship separately if inventory is already available. All pre-orders taken online are being handled on a first-come, first-serve basis.
June 17th, 2009 at 1:11 pm
I just talked with someone from Apple. For those that are wondering why your card has not been charged it is because it has not shipped yet. As soon as the phone is shipped the charge will show up. I also asked that since my order is still in “Prepared For Shipment” status if I will receive mine on Friday to which she replied “most likely”. She informed me that Apple has upgraded all shipping to overnight free of charge. Now it is just too bad that it took 40 minutes of waiting to get that information. Why do companies put themselves in these situations? If they could just be upfront and informative from the start think of all all the happy people they could have.
June 17th, 2009 at 1:27 pm
I pre-ordered my white 32g 3GS on June 10th. They took the money out of my bank account and sent me an email confirming my order.
Haven’t heard from apple since then, but the money went back into my account.
When I check my order status it now says “Prepared for shipment”
My co-worker ordered hers two days after me and already received her email that her 3GS has shipped. But the shipping email told her it would arrive by the 22nd, contrary to what her first email said. (19th)
anyone have any insight?
June 17th, 2009 at 1:37 pm
It seems to me that a lot of people who pre-ordered early have not received shipping information yet. Perhaps there is stock stateside from which we will get ours. I just find it funny that those that ordered later than us have shipping information already.
June 17th, 2009 at 2:17 pm
Ridiculous, order early and get delayed, I am considering canceling it and just going into a store on Fri.
Why does ATT make things so difficult. I HOPE its not true they are shipping o the store, THEN to the home addresses.
and ChillB – i ordered through the personal site, when I upgraded my current iPhone.
June 17th, 2009 at 2:23 pm
Pre-ordered my 32gb black phone on the 10th from Apple at 10 a.m., still says “prepared for shipment”. i’m starting to get really nervous about it actually coming on time Friday. Going to raise pure hell if I don’t get mine Friday and people that ordered their phones days after me get theirs.
June 17th, 2009 at 2:29 pm
mine is in Louisville requested to be held to ship to minneapolis. i just got off the phone with UPS international Services and she said that they have been trying to get apple to let them release the packages cause they dont have alot of room for them but she said guaranteed delivery by the end of the business day on friday. So then she said mine would leave Louisville late thursday then be delivered friday. All of them are guaranteed june 19th she said. hope this clears up any confusion for anyone.
June 17th, 2009 at 2:39 pm
I pre-ordered a 16gb black model from AT&T on the 11th (late evening). My card was charged immediately. I expected the charge only when shipped, but no big deal. My status is still “in progress.”
I am a new customer porting my number from Verizon. The port status is “Confirmed.” It may be a non-issue, but I suggest anyone porting from Verizon go online & pay their account in full ASAP. When my firm added about 300 Verizon mobile numbers, we learned that Verizon has been known to hold up the process if there is a balance on the account, even if it is current. Note that this issue has nothing to do with AT&T, Apple, etc., but I made sure that my Verizon balance was $0 before the port.
As someone mentioned, I do feel like a kid at Christmas. It’s funny how ticked off we will all be with a 1 or 2 day delay. It just goes to show you how much consumer expectations mean. Honoring a June 19th date is important to a lot of people, myself included.
Looking forward to my first iPhone, love the iPod Touch. I like the Verizon service, but I have hated all of my Verizon “smart” phones, which is a list of 5. It says a lot that the iPod & iPhone units are so simple, yet so powerful. My 3 year old uses the iPod Touch well.
Thanks to all for the great info here.
June 17th, 2009 at 2:54 pm
My UPS tracking information has the same information as a few of the others here. I ordered from Apple the day of the launch. I got an e-mail from apple on monday the 15th letting me know it had been originated and a UPS tracking number. 1 hour ago mine showed that it was held up in Louisville with no estimated receiving date. However, as of 2:45pm CT it shows deliver today (the 17th). I’m not holding my breadth though.
June 17th, 2009 at 3:27 pm
I ordered mine right after the WWDC keynote. I just got the email this morning saying it was shipped, overnight from China with an estimated delivery for tomorrow. I’m sure it’ll be held until friday though. Seems somewhat stupid that Apple didn’t plan this well enough to have a large supply sitting in the US.. I can’t imagine that would have been more expensive compared to all this overnight shipping they seem to be doing instead…
June 17th, 2009 at 3:54 pm
I ordered mine on AT&T Premier Site on Monday 6/15. Immediately received email . . .
“Thank you for your purchase on the AT&T Premier Online Store. We’re pleased with your choice of AT&T as your wireless service provider.
We estimate your order will be shipped within 2 – 5 business days pending approval if applicable. We will notify you by email when it is approved and shipped.
Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.”
Status of the order has not changed from:
“We have received your order request, and we expect to begin processing it shortly.”
My credit card has not been charged, but the amount is listed in the Temporary charges section.
Has anyone who ordered from AT&T website to ship to your house received a tracking number or a different status????
June 17th, 2009 at 4:21 pm
Preordered at the store on the 12th. Still no debi card charge, but it looks like I’m in good shape.
Tracking Number: Type: Package Status: In Transit – On Time Scheduled Delivery: 06/18/2009 Shipped To: RICHMOND, VA, US Shipped/Billed On: 06/17/2009 Service: NEXT DAY AIR SAVER Weight: 1.00 Lb
June 17th, 2009 at 4:41 pm
I just looked at my order for 2 iPhone 3GS’, both arrived in Louisville, KY, this morning, flew to Dallas/Fort Worth this afternoon, and are tagged as In-Transit, On-Time for a delivery of 6/18/2009. I ordered through my local ATT store, so it looks they will have my 2 3GS’ on time for me to pick up first thing Friday morning. Oh, and it said my billing information has been received, so I guess my debit card should be charged the roughly $500 for both (16Gigs) any time now.
June 17th, 2009 at 4:45 pm
I reversed the cities in my previous post, it was first in Dallas/Fort Worth, then headed to Louisville, KY. Sorry about that. Anyone get charged on their Debit/Credit cards yet?
June 17th, 2009 at 4:47 pm
NewB- Yeah mine hada scheduled delivery date of today to when it left china but now i dont have one but the ups rep said it would be friday.
June 17th, 2009 at 4:53 pm
Bah. I ordered mine on the 8th and it is still on “Prepared for Shipment”. I have never dealt with Apple before, but I usually get burned on these kind of things. I guess I will have to wait and see if I do get mine.
The free shipping may also be a way for apple to say “hey, you didn’t pay shipping so there was no real delivery date guarantee.”
June 17th, 2009 at 4:55 pm
@rjsone
You said your card was charged immediately for the iphone, did it stay in your account that way? Mine was charged immediately after preordering from ATT on the 12th (early morning) but later came off as the clerk at the store said it would not actually be charged until it shipped (his guess was today, the 17th). Still no charge, however my UPS tracking info states that billing information has been received, so I’m guessing a charge will go up on my account anytime now.
June 17th, 2009 at 5:04 pm
Ok…credit where it’s due. A couple days ago I emailed the CEO and office of the president of AT&T, detailing the fact that my order date had jumped from 6/10 to 6/15. Well, they just called me today. She assured me that my order was still in fact slated to be processed with the 6/10 orders.
So, I will take her at her word now. If I hear that other people who ordered on 6/10 are shipping while mine is static, then I’ll probably call them again. But it’s good to know that if you go to the top, someone will address you.
June 17th, 2009 at 6:01 pm
I’m lamenting that my status remains “Prepared for Shipping” which it has been for several days now (I placed my order from Apple on Jun 8th). ALL of my friends who placed orders have already received tracking information.
Keeping my fingers crossed.
June 17th, 2009 at 6:18 pm
Just talked to an ATT rep who verified that if you pre-ordered through att.com your phone WILL NOT SHIP until the 19th.
Wonderful.
June 17th, 2009 at 6:53 pm
That sucks Shaun. I pre-ordered through premier on the 11th and they had a blurb about about how it would be shipped to arrive on the 19th but could be delayed due to lack of supply, etc. Seems like that was bullshit.
June 17th, 2009 at 7:25 pm
A guy here says premier told him orders are to arrive on the 19th if they were placed on or before the 12th.
http://forums.wireless.att.com/cng/board/message?board.id=apple&message.id=80062&jump=true
June 17th, 2009 at 7:29 pm
Mine switched to “Prepared for Shipment” a few hours ago… this is really ticking me off though… I order on the 9th… no tracking info… people that ordered this week have tracking info… absurd!
June 17th, 2009 at 7:35 pm
Mine has been stuck on Prepared For Shipment since about 10AM yesterday Pacific time. Even if they tell me it is on the plane from China tomorrow, I now no longer believe it is possible for delivery by Friday. I will probably have to wait until Monday or Tuesday like a schnook. At least I have the 3.0 upgrade on my old iPhone to keep me semi-occupied until then.
June 17th, 2009 at 7:58 pm
Prepared for Shipping IPHONE 3G S BLACK 32GB-USA Custom configured Ships: Delivers by June 19th
Today’s the 17th. I ordered it on the 15th. Isn’t Priority Mail 1-3 days? I sure hope they’re sending it from someplace close, like next door or something…
June 17th, 2009 at 8:02 pm
I ordered June 8 at 2:43 PDT…I’ve have a prepared for shipping for the last 48 hours…I don’t get it. are the 16GB phones backordered or what? Because everyone who ordered later than me seems to be smooth sailing.
June 17th, 2009 at 8:08 pm
West have faith… I work for FedEx and clear international freight for a living… I see shipments go from China to being delivered in the U.S. within 18-24 hours (when they paid for such delivery… generally the stuff that people pony up for that is life-or-death medicines and implants, but it’s not uncommon to see documents, textile samples, parts needing repaired, etc also ship in that time frame) so I’m sure UPS is as capable as us.
June 17th, 2009 at 8:29 pm
JoeHo is right. There was an immediate charge when I ordered, but it has since disappeared. It was not an in & out, but just disappeared.
June 17th, 2009 at 8:41 pm
I ordered mine on the 8th, called ATT today and a supervisor told me nobody will get their phones delivered until next Monday or Tuesday. I have the email saying mine will be priority overnight delivered by friday but now I don’t know what to think.
June 17th, 2009 at 8:50 pm
ATT is known for their lazy updates when it comes to tracking online orders. Best bet is to sit tight till Friday since they actually ship devices without updating the tracking info, it happened many a number of times when I ordered iPhone 3G(s) from ATT Premier site.
Their customer care is pathetic, they have no clue what’s going on actually! I think that ATT forwards orders to Apple which in turn diverts the orders to Foxconn in China which ships the devices. Yes, you are getting the devices directly from China!
June 17th, 2009 at 9:59 pm
You know I have to be honest here. I am waiting for an iphone that I pre-ordered as well, but seriously people stop acting like a bunch of babies! The phones will arrive on or after 6/19 and that is that….Why is everyone expecting to get their iphone on the 17th or 18th or whatever. Why do you think you will be given something before the release date?! The only mistake Apple and AT&T made was giving you tracking numbers in the first place because now everyone who has a tracking number is making everyone who doesn’t have one worry. Wait until the 19th and then, if you do not get your phone, then you can start complaining and worrying and talking about getting some sort of compensation. Here is the status: You will get them on or after the release date and no matter how much you beg and call apple and at&t for an update, that is the only answer you are really going to get.
June 17th, 2009 at 11:58 pm
i feel ya, jamesd, nobody is going to get this phone before the release date.
but, good news from the att front. i pre-ordered a 32gb black phone in-store june 13 and got a confirmation right away. i was supposed to get another email when the phone shipped, but of course being impatient as i am,i have been checking the link for a status update from the first email every day. to my great surprise and excitement, late today it finally changed from “in progress” to “shipped” (though i have not yet gotten the email from att as they said i would) and is slated to arrive at the store by 3 pm 6/18. i have no delusions that i will be picking it up tomorrow, but i have a bit more faith (finally!) that i could pick it up friday…
June 18th, 2009 at 12:49 am
I preordered my on the 8th from a AT&T store. The lady that was helping me was very nice and after I was done with my preorder, an email was sent to me about my order. On the 12th the order was put down as shipped and slowly it has been going through the motions over the past couple of days. Now my tracking information has it in Ontario, Ca and it has it down to be delivered tomorrow to the store. I bet most of you will get your iPhone by Friday. Oh, I also haven’t been charged yet but I expect it to happen very soon.
June 18th, 2009 at 1:22 am
i ordered my iphone on June 10th, 2009(Wednesday)…i got a email say thank you for your order….my credit card has been charged right away… i check my status everyyy damn hour…and on June 15th, 2009(Monday) it made progress and says “Prepared for Shipment”…again i checked every damnnn hour…and still till this current time my status is still Prepare for Shipment. everyone including me who has their status on Prepared for Shipment WILL NOT GET OUT iPHONE ON THE 19th IF IT DOESNT SHIP TOMORROW!!!
June 18th, 2009 at 5:05 am
Still “prepared for shipment” if it doesn’t ship in the next 6 hours or so I’m screwed… as I need it to ship in that time, so I can print the stupid authorization otherwise I’ll have to pick it up Monday at UPS and I’ll be hopping mad!
June 18th, 2009 at 5:16 am
i feel you Ryan….mine is still Prepared for Shipment as well…good thing i also reserved it at the apple store 1 mile away from me…planning on going there at 5am
i hate apple for this BS they are putting us trough….i also checked my credit card account balance…and it seems like they charged me b4 but now i have my full balance…again this is BS! screw apple
June 18th, 2009 at 5:59 am
I now have a shipment confirmation. Coming FedEx… no info on the tracking number yet but likely stateside as it’s not an international awb.
June 18th, 2009 at 6:05 am
Are u serious? I still haven’t gotten anything
June 18th, 2009 at 6:08 am
It was probably an authorization of funds, which taps the card to make sure funds are available… and it wasn’t taken out of your account, your bank was just holding it anticipating the purchase, then released it after a few days. Dominos does that to me all the time when you order online, then if they don’t have something and have to cancel your order… it stays on there for a few days before falling off (really annoying)
June 18th, 2009 at 6:09 am
My credit card company refunded my payment to apple for no reason…when I called the lady from apple she said my credit info was on file and everything is going well
June 18th, 2009 at 6:11 am
Yeah it just came in about 5 minutes ago to my email. Hang in there man(woman)
June 18th, 2009 at 6:17 am
darnit…hey but last Q…u sound like a real chill dude…okay…so i have a wells fargo credit card with a $2000 limit…i was at $1590 before buying the iphone…at first they put me on hold..so it was about $1210…just 5 hours ago i checked my balance its back to $1590…you know whats up with thaT?
June 18th, 2009 at 6:28 am
@Ryan Mercer – that’s interesting that it’s FedEx and a non-international airway bill number. I hope that I get the same this morning, ’cause frankly I’m a pretty chill guy, but I will be rather upset if I don’t get it tomorrow after ordering on the 8th. Mine’s still in prepared for shipment as of 7:28 AM.
June 18th, 2009 at 6:29 am
Oh my this thread only shows how self indulge people are, even getting impatient. There is only one thing that will happen to all of us who ordered the iphone 3gs, that most definitely we will receive our order in due time. We all still have phones in our hands right now and even this internet as a medium to communicate. Lets just celebrate that we still have some extra cash to splurge for another toy unlike others..”Patience is a virtue”
June 18th, 2009 at 6:31 am
hey zeagus can u check if your credit/debit card was charged for the purchase…i called my bank and it says hey have no records of being charged by apple….FML!
June 18th, 2009 at 6:52 am
I pre-ordered my 16g black from AT&T online on the 11th. My order status says “In Progress” with no tracking number info. My CC hasn’t been charged. This will be my first iPhone and have even made arrangements for my husband to work from home on the 19th for it’s arrival. If it doesn’t arrive I’ll be mopey all weekend!
June 18th, 2009 at 6:54 am
thank youuuu…..at least one person is in the same situation as me…hey lissa…i totaly hope it works out for you…as for me…im about to give apple a ear full of nasty naughty words if my order has been canceled
June 18th, 2009 at 6:58 am
I have not seen a charge come through as of yet. And its not self indulgence, its an overdeveloped sense of entitlement in most cases
sometimes resulting in weird, overblown and unrealistic expectations. I just want what I was promised, the item delivered by the 19th and so I am irritated (mildly I assure you, it is just a gadget) that others have tracking information and I don’t while they ordered way after me.
What I think is weird is the number of people who don’t understand credit card auth-checks and who feel entitled to discounted pricing when AT&T have already given them discounted pricing less than a year ago. Those people will get most of the features from OS 3.0, minus the speed bump, video, and compass and can be first in line to order next year’s iPhone HD
.
June 18th, 2009 at 6:59 am
Alright Apple has me nervous now. My status is still in “Prepared for Shipment” for 2 days now. I took off of work just so I could be at home tomorrow when I thought it would deliver. I ordered on the 8th so why has mine not shipped when others who ordered much later than me have?? I sure hope it ships out today and is overnight…
June 18th, 2009 at 7:09 am
just got off the phone with apple…the guy says that they will only charge you once the item has been shipped and invoiced…wtf is going on!!! still on prepared to ship…but hey Mike…when i talked to they guy he said it takes 2-3 from the prepared to ship process to actually shipped…so i should get a notification anytime soon and he said it will be delivered by the 19th forsure! if i dont get it on the 19th….im seriously gonna boo boo on entrance of my local apple store
June 18th, 2009 at 7:11 am
sweet jesus…my iphone has shipped……woohoo!!!! im sure all of your guys will too!!!! regards to everyone…i will keep u guys posted
June 18th, 2009 at 7:12 am
my tracking number is from fedex which means it is within the united states already!!! our iphones are here!
June 18th, 2009 at 7:21 am
NeMo, is it overnight shipping? I guess they did have a shipment stateside waiting. When did you order yours?
June 18th, 2009 at 7:31 am
Hey Mike…yes it is…it says “Shipment date June 18th, 2009….Delivery date June 19th, 2009″ I’m Juiced!!! hopefully u get a Shipment conformation email anytime soon
June 18th, 2009 at 7:36 am
i got my email notification after bitching at the apple rep for a good 15 minutes on the phone…then i got it 2 minutes after…literally….2 minutes after!
June 18th, 2009 at 7:43 am
WELL I ORDERED MINE ON THE 11TH, SHIPPED ON THE 17TH, SAID EXPECTED DELIVERY DATE WAS THE 18TH, THE THE EXPECTED DEL. DATE VANISHED FROM THE TRACKING INFO AND THE PACKAGE IS STILL SITTING IN ALASKA. ALASKA TO CONNECTICUT BY TOMORROW? HOPEFULLY
June 18th, 2009 at 7:58 am
Order Date: Jun 8, 2009 at 01:17 PM PDT Apple store says Prepared For Shipment and no tracking number yet. Worse it says: Ships: Jun 19 Delivers: Jun 22
What is up with that??? I ordered on the apple website. Also I paid for overnight delivery, even though it appears i didn’t have to do that. (i ordered some screen protectors at the same time and they have arrrived already). Won’t be too happy if i don’t get it tomorrow like others that ordered a few days later than me. Although i did not receive a tracking number i did get this email from apple: Thank you for your recent iPhone 3G S purchase at the Apple Online Store.
Due to a technical error, we communicated an incorrect delivery date.
We want to assure you that your iPhone 3G S will deliver on June 19th. You can track the status of your order at .
Received this email on June 9th, but the website still shows 6/22 for expected delivery.
Mostly i would be upset as I am working from home tomorrow to be there when they deliver… ex
June 18th, 2009 at 8:08 am
I spoke with Apple yesterday and they said don’t worry about the bogus delivery date, there is nothing wrong with your order, it should change to shipped soon and you should expect it on Friday.
June 18th, 2009 at 8:16 am
Nothing has changed in my status on AT&T Premier since the day of the order – June 10:
We have received your order request, and we expect to begin processing it shortly.
June 18th, 2009 at 8:25 am
Yeah, I got a tracking number finally! Unfortunately, there is no information available yet. Hopefully it is in the states and I can receive it tomorrow. It is Fedex.
June 18th, 2009 at 8:42 am
ORLANDO, FL, US 06/18/2009 6:42 A.M. OUT FOR DELIVERY 06/18/2009 6:40 A.M. ARRIVAL SCAN 06/18/2009 6:33 A.M. DEPARTURE SCAN 06/18/2009 5:55 A.M. ARRIVAL SCAN LOUISVILLE, KY, US 06/18/2009 4:12 A.M. DEPARTURE SCAN LOUISVILLE, KY, US 06/17/2009 11:40 A.M. ARRIVAL SCAN DALLAS/FT. WORTH A/P, TX, US 06/17/2009 8:36 A.M. DEPARTURE SCAN 06/17/2009 3:05 A.M. ORIGIN SCAN US 06/17/2009 7:10 P.M. BILLING INFORMATION RECEIVED
Tracking results provided by UPS: 06/18/2009 9:41 A.M. ET
so? today is in store? yay !!! cant wait.. but still i didnt recive none a email from att or apple…none..
June 18th, 2009 at 8:43 am
I ordered mine on the 15th, and am still in the “prepaired for shipment” stage. It says delivered by June 19th on the acknowlagement of order email, but I guess we’ll have to see.
June 18th, 2009 at 8:55 am
WOOT! Ordered on the 8th, just got a Fedex tracking number and they say to expect delivery tomorrow.
June 18th, 2009 at 8:57 am
Apparently it was picked up in Memphis this morning and is on it’s way to me now for delivery by 3PM on the 19th!
June 18th, 2009 at 9:12 am
I feel you Dan, but I ordered mine on the 8th through Apple’s store. I am still on “Prepared for Shipment” with Ships: Delivers by June 19th.
But I do feel better that others in similar situations got their tracking information. I hope I get mine today.
June 18th, 2009 at 9:16 am
I placed my iPhone 3GS pre-order on June 11th. Just got off the phone with ATT and they quoted a Monday delivery date. The said shipments would start on Friday and be delivered on Monday. I’m glad I called instead of taking a day off on Friday and waiting around for the delivery.
June 18th, 2009 at 9:27 am
I just got the same reply via chat. Shipping on Friday to arrive Monday. I ordered on the 10th from ATT.
June 18th, 2009 at 9:33 am
EUREKA!! I got shipment confirmation at last! FedEx to my office by 3PM tomorry!
June 18th, 2009 at 9:49 am
Ordered on the 10th from Apple and still saying “Prepared for shipment.” Wondering at what point I need to panic and call Apple.
June 18th, 2009 at 9:49 am
West, did you order from apple or ATT?
June 18th, 2009 at 9:50 am
Why is it ATT is not shipping until the 19th ans apple is shipping for delivery on the 19th. Very frustrating. I hate ATT.
June 18th, 2009 at 9:53 am
I order mine on the 10th. The charge was showing pending until today. The charge is not posted or pending…what happened???
June 18th, 2009 at 9:57 am
Ordered June 10th 32gb White from Apple site… Just now received my shipment confirmation. It never did have a status, just fyi. To be delivered tomorrow!
June 18th, 2009 at 9:58 am
Bummer, Erik & David. All of these people say they ordered so late, but we ordered early (me on June 9 thru AT&T) and get ours last. I haven’t called, but my order status is still “In Progress.” I guess I should sit tight and expect it Monday. Expect the worst and we’ll be pleasantly surprised if it does come before the weekend! Cheers
June 18th, 2009 at 10:25 am
pre ordered mine on june 10 thru the ATT site. just received confirmation with the fedex tracking number and the estimated time of delivery is June 22. /frown
“Expect the worst and we’ll be pleasantly surprised if it does come before the weekend!” =)
June 18th, 2009 at 10:35 am
Ordered on AT&T Premier website on June 10th. Just got email notification Fedex initiated (not shipped yet) with anticipated delivery Monday by 430PM.
June 18th, 2009 at 10:44 am
Got an AT&T Premier email notification.. it also has delivery set for the 22nd..
weird thing about it though, it it only lists the various sim.. not the 3GS..
June 18th, 2009 at 10:45 am
I’m hearing about 2 DAY shipping and it proves again that the best mobile phone is on the worst carrier. The email I got from AT&T states, “Pre-orders for iPhone 3G S will be shipped with overnight priority” I preordered on June 9th and I still have no shipping info. Just says In Process. If they ship 2 DAY after promising overnight, it will really put a damper on Father’s Day.
June 18th, 2009 at 10:46 am
Hey guys, just wanted to confirm what a few of you have already stated. I ordered through my local ATT 2 iPhones and they are both here in my hometown, out for delivery to my ATT store right now. Still no charge to my debit card, or emails from either Apple/ATT stating they’ve arrived. But I imagine that won’t come until my store receives the phones, scans them into inventory, and receipt of that inventory is sent to Apple’s/ATT’s billing/shipping departments. Sooo excited, guys! It’s almost time!
June 18th, 2009 at 10:47 am
So its seems like those who ordered through Apple will receive thiers tomorrow and those through AT&T will get them Monday. Is that what I’m reading? If so, I really feel bad for those that ordered through AT&T. They got screwed and I was so close to ordereing mine there. I could have easily been in that boat and I would be so pissed right now.
June 18th, 2009 at 10:48 am
I pre-ordered my 16g white on 6/16 and just got a fedex confirmation with estimated delivery of 6/19
June 18th, 2009 at 10:50 am
I know what you mean, Gary. The only reason my wife and I are getting our phones now is because it is my Father’s Day present from her. I would be bummed if I can’t get mine tomorrow. But one thing is for sure, all of us here will get ours eventually, and soon. Just maybe not as soon as we all had hoped.
June 18th, 2009 at 11:02 am
Meanwhile children are starving to death around the world…. boo hoo I have to wait until Monday for my iPhone. Give me a break you selfish ********.
June 18th, 2009 at 11:03 am
Ordered mine through AT&T June 8th and I just got a shipment notification. Two 16GB models will be shipped via “FedEx 2day Service” for delivery Monday the 2nd. What? Are they too cheap to send it overnight saver or something to get it here by the 19th? Anyone know where AT&T ships their phones from? It could be there are so close to me that 2-day will still arrive overnight. I have seen FedEx deliver early when the shipping and arrival cities are close.
June 18th, 2009 at 11:05 am
@ Joe – My kids are starving as well. I refuse to feed them until my new phone arrives. I insist on having my food delivered to me and I don’t have a working phone to order it with. Lighten up a little.
June 18th, 2009 at 11:05 am
I just recieved shipping confirmation from apple via fed ex, but with delivery date of June 22. No tracking info yet through the fed ex site.
June 18th, 2009 at 11:08 am
Yea Joe, Why don’t you go efed the starving kids yourself you selfish ********
June 18th, 2009 at 11:15 am
After talking with ATT several times it seems that the status of your order is unreliable. For those that ordered before the 13th- you’ll get it on Monday unless you have a tracking number that suggests otherwise. I believe all/most of the people who ordered through apple will get theirs tomorrow. The only reason I ordered through ATT is because the Apple server was down at the time. Now I know better for next time!
June 18th, 2009 at 11:18 am
I ordered my 32GB on June 9th from the Apple store. For several days it has shown “prepared for shipment” (as many others have posted). I received my confirmation email @ 12:08 saying that my iPhone has shipped from Memphis, TN via Fedex “standard Overnight” with an expected delivery of 6.19.09 by 4:30 (I live in MI). I personally would not be in any hurry to get mine but I am currently a VZW customer and my billing cycle ends on 6.21.09 and I don’t want to deal with starting a new one and whatever charges I may incur if I don’t have to. FYI
June 18th, 2009 at 11:23 am
I ordered 2 from the ATT Retail store on 6/12 and I just received confirmation from UPS they were delivered at the store. I cannot believe if they received the item today that they will hold it until Monday. So I wouldn’t trust what the ATT folks told you @David.
June 18th, 2009 at 11:24 am
@Tyco how do you know yours is shipped from Memphis? Mine does not say anything about where it’s shipping from :/
June 18th, 2009 at 11:27 am
Well my shipping conf. email says Delivery date June 22nd. The fedex website says est. delivery by 3pm June 19th. I guess ill have to wait and see.
June 18th, 2009 at 11:27 am
@Holly I chose to have it delivered to my apt so if they ship out tonight or tomorrow then Monday would be about the soonest I would get a delivery.
June 18th, 2009 at 11:28 am
I ordered from Apple and mine is being sent fedex overnight so I’ll get it tomorrow.
June 18th, 2009 at 11:31 am
@David- I ordered through ATT for the exact same reason as you did. Their marketing of the 3GS is very deceptive. Here is a quote from my email “is being processed and will be shipped overnight to arrive as early as June 19, 2009″ This was also on their website when you ordered the phone…to arrive as early as June 19th. This is misleading and deceptive on AT&T’s part. If not one person is getting their’s on the 19th who ordered in online through ATT, then it should not say to arrive as early as the 19th. It’s also misleading to say overnight delivery..very frustrating. On a more positive note, I can use all of this experience for one of my master’s classes I’m taking right now, it’s perfect.
June 18th, 2009 at 11:33 am
Ordered from Apple store June 8th, been stuck on Prepared for shipment message for the past few days and still not shipping confirmation
. Also anyone having problems connecting to apple’s order status page?
June 18th, 2009 at 11:38 am
@G I’m in the same boat and also cannot get to my order status anymore
June 18th, 2009 at 11:41 am
@ Quandt Yeah I saw that too which is why I thought it didn’t matter who you ordered through…why should it. If it would have said to be shipped on the 19th I just would have waited a few hours and tried again with apple…
June 18th, 2009 at 11:47 am
It is pretty humorous that you can buy a car off of ebay, have it shipped, and it arrives when expected- but a phone, no that’s just too difficult lol
June 18th, 2009 at 11:58 am
I just can’t seem to understand why they(att) would send me a shipping confirm today.. but have the delivery date listed as the 22nd.. I mean.. overnight it.. you have the phone.. fullfil your promise to the customer.
June 18th, 2009 at 11:59 am
@ Quandt I hear ya. I distinctly remember the overnight delivery promise as well as the vague “as early as” notice. Anyway, I am also a Master’s student in Communication, and I am taking Communication Ethics and Civility this fall. Great idea! Can’t wait to start my assignment.
June 18th, 2009 at 12:04 pm
Type: Package Status: Delivered Delivered On: 06/18/2009 12:31 P.M. Delivered To: ORLANDO, FL, US Signed By: ONEAL Service: NEXT DAY AIR SAVER !!
yes!! i have it tomorrow! i order it on 6-9-2009
June 18th, 2009 at 12:13 pm
@ simona Did you order from store or from AT&T?
June 18th, 2009 at 12:14 pm
from store
June 18th, 2009 at 12:15 pm
I have the same problem, getting it on Monday instead of overnighted, I’m not impressed with ATT, really great case study for you MBA and MS students, that’s the only positive out of this debacle!
June 18th, 2009 at 12:16 pm
i though is more secure in store then online.. but the question is… my huby buy me a iphone 3g in January.. in his name cuz i dont have ss# .. now he will can open another account again in his name for the iphone 3 g s ?
June 18th, 2009 at 12:23 pm
@Aki – When I click on the Fedex tracking number is says something about pickup location and shows Memphis TN. I can’t tell you exactly what it says cause the fedex link will not load anymore
@G – I was also having trouble getting the order status page on apple’s site to load
I guess fedex and apple are getting a lot of visitors right now, lol
June 18th, 2009 at 12:24 pm
I have to agree with Joe. Do all of you people seriously not have more important problems? I mean…is the fact that you have to wait 2 days longer that big of a deal??? You bought it, it will get there when it can. There are too many variables in the equation. You have apple, att, fedex, road conditions, bla bla bla. Get over it and face the fact that sometimes things get delayed.
Besides….sit down for a minute and think about the employees trying to get all these phones shipped. We are talking about 100,000 phones that all need to arrive the same day…How do you see this happening?
June 18th, 2009 at 12:28 pm
@JaymZZZ no, between right now and tomorrow afternoon I currently don’t have anything more important to worry about. And if it is so incredibly impossible for apple to do what they said they were going to do, then I guess they shouldnt have promised that to everyone who pre-ordered. Not my problem, its theirs.
June 18th, 2009 at 12:30 pm
Everything is relative and to compare this to starving children is not logical. In the end even the starving children don’t matter, because the sun will explode some day.
June 18th, 2009 at 12:32 pm
“The actual shipment date and receipt of your order is not guaranteed and may be subject to delays for reasons that include, but are not limited to, product availability, inventory, credit issues, number porting or carrier delays, and completion of other required AT&T business processes.”
June 18th, 2009 at 12:35 pm
I agree with you, Stumbo. We all know AT&T is such a huge company that is very poorly managed, so they should at least release information that is not misleading. I’ve had issues with AT&T at every level from phones, cable, to cell phones and internet.
June 18th, 2009 at 12:37 pm
According to folks in the other threads, some of them ordered ATT and their phones show as out for delivery right now.
June 18th, 2009 at 12:40 pm
@Zeagus. I just looked up my info on AT&T and one of my orders says it was shipped now. Of course they screwed up that two, they decided to charge me and order me 2 32 gb Iphone’s instead of one.
June 18th, 2009 at 12:46 pm
Well my phone has been sitting in Alaska for the past 24 hours, no status updates since yesterday morning. Ordered through the Apple store on 6/13 shipped on the 17th. I understand they are shipping hundreds of thousands of these but they didnt need to say by the 19th. here is the last email i got To Our Valued Apple Customer:
Thank you for your recent order with Apple.
Our records indicate that your iPhone 3G S pre-order has shipped.
Our carrier’s website may have displayed an incorrect delivery date for your order. However, we expect your iPhone order to be delivered on time on June 19, 2009.
June 18th, 2009 at 12:48 pm
you do realize that they can get a package from alaska to anywhere in the USA in a matter of 7-8 hours right?
June 18th, 2009 at 12:58 pm
Status on AT&T Premier site remains the same – “We have received your order request, and we expect to begin processing it shortly.”
But, here is excerpt from chat with AT&T from last night:
Kenyatta J: I’m looking at your order now and I do see that it is still being processed. But you should be receiving it by this Friday. david: that is great news! Are you sure? Did I order it in time to get it that soon? Kenyatta J: Sure is! Because this is pre-order that is correct.
June 18th, 2009 at 12:59 pm
6/11, ATT Premier site – No confirmation but they did release the hold on my debit account.
June 18th, 2009 at 1:15 pm
“zeagus Says:
June 18th, 2009 at 12:37 pm According to folks in the other threads, some of them ordered ATT and their phones show as out for delivery right now.”
Yeah, those are people who ordered in-store, phones being delivered now TO the store. Not to houses.
June 18th, 2009 at 1:19 pm
Still in KY as well…”THE PACKAGE IS BEING HELD FOR FUTURE DELIVERY. UPS WILL ATTEMPT DELIVERY ON THE DATE REQUESTED”
Two thoughts…1)wondering if we are causing problems at all the the delivery places by constantly refreshing the tracking pages (which would be pretty funny), and 2) I’m pretty sure that in the time it took to write some of these messages at least one or two starving children have already passed.
June 18th, 2009 at 1:21 pm
yeah, mine are listed as “out for delivery” as of this morning, so they will be at my local ATT store today. Should probably be charged today too.
June 18th, 2009 at 1:21 pm
@ Mthrndr
I ordered my phone for home delivery and it has been shipped, have a tracking # and everything.. but as of right now, its sceduled for a 22nd delivery, not the 19th.. Its in texas, going to Chicago.. maybe they’ll get it to me early.. but I’ve become content with Monday..
June 18th, 2009 at 1:22 pm
OH!!! and could you imagine the amount of tree’s that could have perished if this was not done in a thread…or the amount of carbon dioxide that would have escaped into the air if we had been talking face to face about this! Self-Justification, you are sweet.
June 18th, 2009 at 1:23 pm
Finally got my shipment notification. Should be here tomorrow by fedex. Ordered on the 8th, so it took awhile, but glad its confirmed.
June 18th, 2009 at 1:32 pm
Oh and I forgot to mention Apple’s order status page seems to be working again.
June 18th, 2009 at 1:36 pm
Well at this point I would be very surprised if they could hold up their end of the bargain and get everything delivered by tomorrow.
June 18th, 2009 at 1:38 pm
Just checked my UPS tracking status and it says that my package has been delivered to my local AT&T store. I also checked my bank account and I have now been charged for the iPhone. Happy that I now know I can pick it up tomorrow morning
June 18th, 2009 at 1:43 pm
@Brian That’s awesome! I’m waiting for my sigh of relief. Still says out for delivery on my UPS tracking status, but they are in my town, so it’s just a matter of time.
June 18th, 2009 at 1:48 pm
Ordered my phone on June 15th through the Apple store, was charged almost immediately. I got a confirmation e-mail the following morning. It’s been prepared for shipping for quite some time but I got the shipping e-mail early this morning around 0630. Shipping status was upgraded from standard to priority (Fedex) and the June 19th delivery date still stands. Fingers crossed!!!
June 18th, 2009 at 1:48 pm
AT&T Premier Members, if your status still shows pending at the Premier page, try checking status at the regular AT&T site. Searching by order # would not work, but searching with zip and home phone did. Turns out my phone is being shipped FedEx 2 day Air and expected Monday. Dang!
June 18th, 2009 at 2:10 pm
So ATT has had my orders “in progress” for the last week and now it only says various sim card “in progress”…where did the phone go? Hope it’s in a box on its way to my apt!
June 18th, 2009 at 2:20 pm
I checked my status from ATT site using my cell#, since I’m porting. The only thing I see is the case I ordered. It says the order date was the 13th even though it was the 11th.
June 18th, 2009 at 2:21 pm
Kevin, when did you order yours?
June 18th, 2009 at 2:25 pm
@mthrndr – some of them specifically said it was out for delivery and they hoped no one put a stop to it so they had it today. I took that to mean that they were being delivered to homes.
June 18th, 2009 at 2:47 pm
@ChillB73. I too ordered mine before the 13th, but my tracking info states the order was placed on the 13th. Maybe that’s when the phones left China? I don’t know, but a lot of people probably have the 13th listed.
June 18th, 2009 at 2:48 pm
finally I got the same email everyone got stating the iphone is at the store
June 18th, 2009 at 2:50 pm
@zeagus – My notification is telling me my phones are “out for delivery” from UPS. I ordered mine via my local ATT Store, so maybe “out for delivery” applies to both in-store and house deliveries?
June 18th, 2009 at 2:50 pm
just got an email from the att store saying my iphone is there and ready for pickup TOMORROW. the sender showed as “opus”, which was different than the original att mail to confirm the order. check your spam! never did get the message that the phone shipped, but it is there now…hope you all have good news soon too – there is hope!
June 18th, 2009 at 2:53 pm
Just now got my email stating my phones are ready for pickup tomorrow at 7am from my ATT Store! So excited and relieved. My Father’s Day present is here!
June 18th, 2009 at 2:57 pm
Starting to worry I won’t even get mine Monday. Order status on AT&T still says “In Progress” for me
Boo
Fail
June 18th, 2009 at 2:57 pm
@JoeHo glad that you are getting it tomorrow. What a great present
June 18th, 2009 at 3:07 pm
I’m glad I’m not the only one obsessing over this! I ordered mine through Apple on July 11th. I have yet to be charged, but I did get a shipping confirmation and tracking # through UPS. The original shipping info said delivery on June 19th. Now, the scheduled delivery date has disappeared entirely. My package is still in Hong Kong (CHEK LAP KOK, HK) as far as I know. Can it really make it from Hong Kong to Louisiana in 1 day?
June 18th, 2009 at 3:11 pm
@Brian – Thank you! Technically it’s from my wife, but she’s getting one too, so we are splitting them. I think she’s staying home from work tomorrow (for un-iPhone related reasons, of course) so we will go pick them up together. We are iPhone newbies, so we’re pretty excited.
June 18th, 2009 at 3:17 pm
All day today the status of my phone was “In Progress” with 3 items – phone, SIM card, and “freight.” Now it just shows freight as “in progress,” but shipped qty of 1 and it lists Fedex with no tracking #. Ugh!
June 18th, 2009 at 3:23 pm
@Lisa…I got the exact same message. Hey AT&T, how about updating your tracking/order system info?
June 18th, 2009 at 3:32 pm
Kevin – thanks for the tip about checking the regular site instead of premier site. Except I got bad news, mine is back-ordered. I liked it better when I thought it was being processed. Ignorance is bliss!
June 18th, 2009 at 3:56 pm
alright, here’s my 2 cents…
I ordered 16gb black from AT&T website on june 11th at like 4 AM because i had work at 5am… anyway…
the order status has finally changed, yet still says “in progress,” but it now has a carrier part, being FDE, which is fedex. with my experience with fedex (i used to work there), MOST apple products are shipped from Los Angeles somewhere, being as we got truckloads of APPLE products EVERYDAY to be put on those nice big purple, orange and white airplanes to be shipped all over. i can’t say FOR SURE when, but my guess is that MOST of our iphones will be officially shipped around 4 or 5pm today (THURSDAY, JUNE 18). With FedEx, your iPhones will be arriving tomorrow sometime. just be patient people… they will be here
June 18th, 2009 at 4:24 pm
Your iPhone is ready and can be picked up at your local AT&T store as early as June 19th.(email from att) For your convenience AT&T stores will open at 7 AM on June 19th. yay!! tomorrow i have what i was waiting:D
June 18th, 2009 at 4:36 pm
After finding this thread and reading it, I’m prepared to be waiting around tomorrow for a delivery that will never come. I ordered through ATT in order to get a plan pricing discount I could not get from picking up the phone at a nearby Apple store.
Pre-ordered on June 11th on the ATT Premier store, status says: “We have received your order request, and we expect to begin processing it shortly.”
Calling the online store number 866-391-0749, prompt 1 and entering the order ID, the system immediately states “As stated … all equipment must be returned within 30 days. Would you like to hear that again? Please say yes or no.”
It doesn’t accept yes or no, nor does it give any information about the order. Since there is no pre-authorized debit on my card, or processing status, nor a single email since the order, I’m assuming that it hasn’t shipped, and possibly hasn’t even been touched yet.
Has anyone canceled an online order to wait it out at the store instead?
June 18th, 2009 at 4:48 pm
Confirmed with a rep from AT&T premier that orders received after June 13th are shipping 7-14 days from order date. He told me that everything with my order looked fine and just to sit tight even though my order status on the website remains the equivalent of “we’re thinking about it, we’ll let you know.” We’ll see.
June 18th, 2009 at 4:55 pm
It does look like the Premier orders can be checked on the regular store site, and I had to look it up by wireless number and zip code:
https://www.wireless.att.com/order_status
The order still just shows “in progress” for items SIM, FREIGHT, and PHONE, but the phone detail is there and correct. The order number is different, however, as is the order DATE (June 13), rather than the actual order date of June 11 which shows correctly on the Premier site.
Still thinking odds are less than 10% than I get a phone tomorrow.
June 18th, 2009 at 5:04 pm
I pre-ordered at Premier site on June 12th. I also heard from a Premier AT&T chat agent that any orders prior to June 13th will be shipped out June 18th, today. Any orders on the 13th or after will have to wait the 7-12 days before shipment. I think it’s a first come, first serve basis. I am still upset that AT&T is using 2 day air though when Apple site is getting theirs overnighted.
June 18th, 2009 at 5:23 pm
HEYYYYYYOOOOHHHHHHHH!!! i was right… my phone will be here tomorrow
i love FEDEX!!!!!! only thing is that they’re on MEMPHIS!!!, which still means they’ll be here overnight.
June 18th, 2009 at 5:35 pm
I ordered 4 iPhones on June 10th on the AT&T Premier site, couldn’t get any updates on the Premier site till I read Kevin’s post about going to the main AT&T site, and search order by home phone and zip, that worked, unfortunately it shows one iphone shipped, one backordered, and 2 items listed as various SIM, of which one is shipped, on backordered. I assume those are the other iPhones, but just wondering how my order hit the backorder list after being placed on June 10th
June 18th, 2009 at 5:57 pm
So in the last two hours, my premier order finally has a tracking number if I check it on the regular website. The premier site still shows “processing”.
Clicking this tracking number takes me to the UPS site, where it shows that the package was picked up tonight at 4:06 PM in Ft Worth and is being sent SECOND DAY AIR. That means Monday delivery, despite the statement on the ATT Premier site that pre-orders would get overnight shipping for arrival on 6/19.
June 18th, 2009 at 6:11 pm
my tracking is stuck at “Shipment information sent to FedEx” at 7:02AM and still no movement
June 18th, 2009 at 6:28 pm
Yup. Delivery shows 6/22/09 by 7:00 PM by UPS.
What a$$es. I can’t be at home to take the package on 6/22. Since it’s not FedEx, I can’t even pick it up same day after 5.
That means another day off from work to wait for a package on Tuesday.
Would have been simpler to just wait at the store, rather than wait at home all day for a driver, and miss work on Friday and Tuesday. Stupid me for believing AT&T.
June 18th, 2009 at 7:26 pm
I cannot believe…. I preordered my iphone on June 9th and I am still getting In Progress…. are you kidding me?
June 18th, 2009 at 7:32 pm
At this point I would be happy with a damn confirmation email. I pre-ordered on the 9th and still, nothing total BS, total.
I called the 800 order # on the site and it says shipped I called cust. service and they say no orders are being shipped until the 19th, even though i am reading person after person who will be getting theirs tomorrow even though they ordered theirs days after me.
I don’t get why ATT doesn’t do more for their customers, its really frustrating
June 18th, 2009 at 7:44 pm
The stupid f&($#@ at AT&T just informed me that I was on backorder and would not receive my 2 business iphones for 7 -14days. That’s bullsh*. I preordered on JUNE 9th!!! WTH?
June 18th, 2009 at 7:51 pm
Michelle, I would cancel your order and march into a store @ 8Am.
June 18th, 2009 at 7:54 pm
Thank you Shaun, at this point, I am thinking of just going somewhere else all together. I am livid. These are two business phones that I switched over from Verizon!
June 18th, 2009 at 8:03 pm
That sux Michelle. I think I’m going to be in the sam boat.
June 18th, 2009 at 8:08 pm
I ordered on the 9th JUST found out 1 of the them is on back order, F&%$%$ ATT
June 18th, 2009 at 8:12 pm
I have to wonder how many iPhones they held back from their pre-orders so that they would have iphones to sell in their stores tomorrow when the media is watching
June 18th, 2009 at 8:21 pm
I dont understand how people that ordered after June 9th are getting them. The poor guy that I spoke with at AT&T probably quit when I was done with him. I don’t like people reading scripts to me if they don’t read the correct lines!
June 18th, 2009 at 8:34 pm
Huh. I just got a FedEx notice … my black 3G S iphone ordered from AT&T website on the 13th was picked up in Memphis today, and will be on my doorstep by 3 p.m. tomorrow.
Since I didn’t order until the 13th, I was expecting it next week or the week after!
June 18th, 2009 at 8:37 pm
I wonder if they forgot about the premier accounts?
June 18th, 2009 at 8:43 pm
@Auntybooks. That’s crazy! But good for you. Now I just hope I get mine. I ordered mine on the 9th from ATT. I ordered a 32 gb white Iphone, and they are sending me 2 instead of 1. Yes, they charged me for both! it’s wierd, they charged me for both right away and then both of those charges disappeared off of my credit card. Mine finally switched to “shipped” around 11 am central time today, but my credit card is still not recharged.
June 18th, 2009 at 8:48 pm
Just wait…you may be in for good news, too. My phone was picked up at 8:47 this morning, but I got the email about half an hour ago…so, I’ll bet there is a big delay in reporting because so many are being shipped.
A couple of things to note:
I was told by a AT&T rep on the phone that the phones would not ship until the 19th. It shipped today.
I was told by the rep that I would not receive the phone until next Wednesday.
June 18th, 2009 at 9:00 pm
Woohoo…….. called, complained, rechecked and my package has been shipped! Shaun, try going thru AT&T wireless website and check it with your order number.
June 18th, 2009 at 9:08 pm
WTF?! My phone is still in Canada, still has NOT been picked up, FedEx tracking page has it as only having info sent to them, I checked via my fedex systems at work (again I work for fedex trade networks) and it says the same… they’ve recieved the info for the shipment… but not the package… so yeah totally not coming tomorrow… unless it gets on a plane in the next 30 minutes.
FedEx had so many iphones yesterday… that planes were literally full with nothing but iphones, and other shipments were left sitting unable to move becuase there was no space for it… I’m so mad… I ordered before half of these people and they are going to get their phone tomorrow and I am NOT. I might just CANCEL.
June 18th, 2009 at 9:29 pm
Hey Ryan…i am on the same boat…they are F***ing me over again!!! Mine also says Received info for Shipment but FedEx doesn’t have it yet
apple still didn’t charge me either….WTF is going on 
June 18th, 2009 at 9:35 pm
I was not updated until 6 hours later! I even phoned AT&T and the person on the phone must have been reading a script with worse case scenario. They look at the same screen you do and then tell you worse case scenario. The guy actually told me it would be 7 – 14 days that I was placed on backorder…… yours may have actually made the plane and you won’t know it until it is updated. I really hope you get your phones. People who are not waiting for them don’t seem to understand what it’s like! Good Luck
June 18th, 2009 at 9:55 pm
Michelle, what was your order date?
June 18th, 2009 at 10:01 pm
Mine just left(9:57pm) Ft worth, TX it had been picked up at 8:57AM.. It’s coming 2nd day so we shall see if I can intercept it tomorrow or Saturday at the FEDEX location here in MA
June 18th, 2009 at 10:10 pm
I ordered from the online apple store on June 9 and the latest on the UPS website still says LOUISVILLE, KY, US 06/17/2009 4:00 A.M. THE PACKAGE IS BEING HELD FOR FUTURE DELIVERY. UPS WILL ATTEMPT DELIVERY ON THE DATE REQUESTED
June 18th, 2009 at 10:14 pm
Jun 18, 2009 7:02 AM Shipment information sent to FedEx
Its 8:15PM PST….i have a feeling im not getting my ****
June 18th, 2009 at 10:17 pm
mthrndr – i also pre-ordered on 6/10 and received a confirmation email on 6/10 and a second “iphone is on the way” email on 6/13, however, now when i view my order status it shows my 6/10 order was cancelled and i have a 6/18 order in its place. would you mind telling m exactly who you spoke to or called? i am getting no where with the customer service reps.
thanks!
June 18th, 2009 at 10:59 pm
ND – ordered thru Apple site on June 8th. UPS tracking # still says it’s held in Louisville. But Apple email says disregard shipping website, that it should still be here on 6/19. Hopes not too high, but I guess there’s still a chance.
June 18th, 2009 at 11:07 pm
ND I ordered on June 9th
June 19th, 2009 at 12:24 am
Like others mine had been sitting in Louisville up till 9:30PM (PST). Just got an update saying “Import Scan” at 11:24PM (local time I’m sure), with an ETA of tomorrow. I bet many of yours are the same!
June 19th, 2009 at 12:54 am
Jun 18, 2009 7:02 AM Shipment information sent to FedEx
Its 11:00PM PST….i have a feeling im not getting my ****
June 19th, 2009 at 3:09 am
I ordered on Jun 12, but FedEx says ETA is Monday Jun 22. According to FedEx site, if they picked up on 18th, the 2day Delivery can either be delivered on 20th or the 22nd. Considering mine was picked up before 9 am. I’m really hoping for Saturday delivery.
Jun 18, 2009 8:10 AM Shipment information sent to FedEx Jun 18, 2009 8:46 AM Picked up FT WORTH, TX Jun 18, 2009 9:44 PM Left FedEx origin facility FT WORTH, TX Jun 19, 2009 12:55 AM Arrived at FedEx location MEMPHIS, TN
June 19th, 2009 at 4:55 am
Got my tracking number yesterday… said ship date 18th…
Still hasn’t been picked up from the place in Canada… now says Anticipated ship date
Jun 19, 2009
Estimated delivery
Jun 19, 2009 by 3:00 PM
Looks like I’m not getting my phone, despite the fact I ordered 11 days ago.
June 19th, 2009 at 5:49 am
I’m convinced they are just ******** with us. It started in Ft. Worth, then Kentucky, at 4:30 this morning the phones are in Georgia. Everytime they move they go further away from New Orleans not closer for delivery.
June 19th, 2009 at 5:57 am
I ordered from ATT wireless on June 9. My order status says shipped via carrier FDE but there is not a tracking number. I am hoping it will be delivered today. I don’t know if a signature will be required. Nothing states a signature will be required but I don’t know.
June 19th, 2009 at 6:29 am
I just got my email this morning. It shipped yesterday and is the destination sort facility already. The estimated delivery date is the 22nd though. I guess Fedex doesn’t do Saturday. I wish I sprang for over night shipping.
June 19th, 2009 at 6:43 am
Good news, it says via tracking it hasn’t even been picked up BUT in my systems at work I show it here in Indianapolis, yay!
June 19th, 2009 at 6:56 am
yupiii!!! i have it in my hand just to realize is a normal iphone..lol
June 19th, 2009 at 7:05 am
My phone was shipped out late yesterday…I ordered on the premier site on the 12th – when it said preorder to get your phone BY they 19th! FedEx tracking says it won’t arrive until Monday the 22nd, but it is already sitting in the sort facility only an hour away from my house at 6:40am today!!! I wonder if there is a way to go pick it up so i don’t have to go crazy all weekend knowing it is just sitting there? I don’t understand why AT&T used 2day when they had promised customers their phones by today? AAAAAAAAAAAAAAAAAAAAAARRRRGH!
June 19th, 2009 at 7:11 am
I have had many packages shipped both UPS and FedEx overnight which I didn’t receive a tracking number for until it was already in my hands. Don’t know why but oh well. I am keeping my fingers crossed. If I really wanted it that bad I would be waiting in some line at an apple store.
People on the phone know less than you I am sure. They simply read a script and check the online system same as you. I am sure they are thousands of miles from where the phones are shipping from anyways.
I still haven’t got my tracking number but is says shipped as of yesterday afternoon with carrier FDE (FedEx Express) I am guessing. Hope to have it today if not oh well. I will get it next week been without one for two years not going to change my life all that much.
June 19th, 2009 at 7:19 am
I’m calling Fedex sort facily to pick it up
June 19th, 2009 at 7:37 am
I ordered the 10th from ATT. Said was supposed to come Monday but this morning I checked the tracking number and it was in TN at 4am and is now out on delivery truck in my city! I didn’t recieve anything til last night and there was no info on the tracking number til this morning.
June 19th, 2009 at 8:03 am
AT&T said that they used overnight for all of the pre-ordered iPhones, but they used 2nd day UPS for mine as well. I called them on it yesterday because I was told by a rep to expect my phone on the 19th, but my expected delivery is the 22nd. They are going to credit me $25 supposedly. Hopes this helps others in the same situation.
June 19th, 2009 at 8:09 am
DarniTT!!!! FEDEX tracking said my phone was in Ft. Worth yesterday, I was excited! I live in Waco 1.5 hours south of Ft. Worth, no way i wasn’t getting it today, right???? This morning it was in Austin sorting facility. 1.5 hours South of me, no problem, I’ll go get it, right? WRONG!!! they said my iphone is in a container with 80-90,000 other packages and can’t be sorted until this weekend!!!!!!!!
June 19th, 2009 at 8:12 am
So all yall thinking you can get it today, early or ahead of the Monday distro info from FEDEX, think again, we are shot out of luck. By the way I ordered mine on ATT premier on the 9th at 4pm.
June 19th, 2009 at 8:14 am
Mine was sent 2 days yesterday but low and behold it is on the fedex truck for delivery, it should show up anytime at my house
The joys of working from home!
June 19th, 2009 at 8:38 am
My phone is at my local FedEx, but says on it.. package not due for delivery.. So I think they are just going to hold in until Monday.. I’m calling to see if I can pick it up.. hopefully I can.. I ordered through ATT premier.
June 19th, 2009 at 8:43 am
Mine has shipped, huzzah! Although I leave town tonight straight from the office and won’t be back until Wednesday, so boo for that.
But … AT&T said they’d send me an e-mail when it shipped. they didn’t….
June 19th, 2009 at 8:46 am
I ordered my 32 gb iPhone 3GS from Apple on June 9. On June 16, the phone left China and went to Hong Kong, Anchorage and Louisville in less than a day. In Louisville, a hold was put on delivery until late on the 18th when the UPS website site showed an import scan. No further information was posted. This morning at 9:30 AM, UPS delivered the product. I live in the Washington, DC area (N. VA). Hope this helps.
June 19th, 2009 at 8:52 am
This is hilarious.. well, it is now cause they are letting me pick my phone up.. But it came to my local FedEx, got placed on the truck for delivery, and then was promptly removed from the truck.. and set to deliver on the 22nd.. I would have been pissed.. but thankfully, it all works out.. Hope it does for the rest of you folks also.
June 19th, 2009 at 9:00 am
I ordered online on AT&T premier on June 10th – it is shipping with UPS and will get delivered on the 22nd … Good enough for me.
June 19th, 2009 at 9:36 am
Yay im getting mine today. i just want to see the big brown truck out my window soon!
INTERNATIONAL FALLS, MN, US 06/19/2009 8:48 A.M. OUT FOR DELIVERY
GRAND RAPIDS, MN, US 06/19/2009 8:00 A.M. DEPARTURE SCAN 06/19/2009 7:50 A.M. ARRIVAL SCAN
MINNEAPOLIS, MN, US 06/19/2009 6:50 A.M. DEPARTURE SCAN 06/19/2009 5:11 A.M. ARRIVAL SCAN LOUISVILLE, KY, US 06/19/2009 4:34 A.M. DEPARTURE SCAN 06/19/2009 12:03 A.M. IMPORT SCAN 06/17/2009 4:00 A.M. THE PACKAGE IS BEING HELD FOR FUTURE DELIVERY. UPS WILL ATTEMPT DELIVERY ON THE DATE REQUESTED 06/17/2009 2:06 A.M. ARRIVAL SCAN
ANCHORAGE, AK, US 06/16/2009 6:52 P.M. DEPARTURE SCAN 06/16/2009 1:48 P.M. ARRIVAL SCAN
CHEK LAP KOK, HK 06/16/2009 11:14 P.M. ORIGIN SCAN 06/16/2009 7:49 P.M. DEPARTURE SCAN
SHENZHEN, CN 06/16/2009 3:36 P.M. THE SERVICE SELECTED IS NOT AVAILABLE TO THE DESTINATION ADDRESS / DOWNGRADED, FORWARDED TO CONSIGNEE, SELECTED SERVICE IS NOT AVAILABLE 06/16/2009 5:20 A.M. ORIGIN SCAN CN 06/16/2009 1:13 A.M. BILLING INFORMATION RECEIVED
June 19th, 2009 at 10:14 am
Nice! Mine was shipped yesterday via Fedex. I ordered on the 9th from the AT&T online store. I still do not have a shipping #, so I don’t know where my phones are.
June 19th, 2009 at 10:21 am
@ Quandt Looks like we are in the same boat. We ordered same day, got ship notices same time, neither one of us has a tracking no from FedEx though, like everyone else here. Glimmer of hope, now.
June 19th, 2009 at 10:28 am
@ijill.. Well keep me informed, I will do the same. I’m just studying (masters class ****) in my living room, so I won’t miss the driver if he comes. I wish you the best.
June 19th, 2009 at 10:28 am
WWWWWWHHHHHOOOOAAAAA, wait a minute Sherlock! Remember I said I called Austin sorting facility and they said it was in a container with 90,000 other packages, to be sorted over the weekend and delivered on Monday? Now all of a sudden the tracking says it is on FEDEX vehicle for delivery to WACO!!!!! MAYBE I will get it today!!!!! whoopiiieeee!!!!! (EVEN FEDEX doesn’t have a clue-jeeeshh)
June 19th, 2009 at 10:33 am
now its on the vehicle for delivery!!!! I can’t wait!!! its coming today!!!!
June 19th, 2009 at 10:40 am
Mine says delivered!
June 19th, 2009 at 11:34 am
@Tim..Sounds like good news! I hope mine comes too. Did you order from AT&T also? Mine says Fedex and was shipped yesterday, but I never got a tracking #
June 19th, 2009 at 11:39 am
Mine just was delivered!
June 19th, 2009 at 11:41 am
yes, from att online on 9 Jun
June 19th, 2009 at 11:43 am
I ordered June 10th from ATT.
June 19th, 2009 at 11:49 am
Well pre-ordered mine on the 9th, Called ATT this Am and they had not delivered it at all, as of this AM.
So I walked into an ATT store stood in line for 30 Mins and picked up my 2 new iPhones, and have them in hand now !!!
Applying my ishieldz as i type !!!
June 19th, 2009 at 11:53 am
I just picked mine up from home! Too bad I don’t have iTunes here at work to set it up.
June 19th, 2009 at 12:15 pm
Mine’s been sitting in #@$%ing Kentucky since Wednesday, and as of this morning (Fri 19 June) it’s still sitting in Kentucky. Gawd, I hate $%##ing UPS. They really suck.
June 19th, 2009 at 12:16 pm
rec’d mine this am, brought my laptop to work for activation. Since i was an existing AT&T customer, the phone service did take about 20min to activate…but I’m loving it now and everything’s smooth as silk!!!!
June 19th, 2009 at 12:35 pm
I ordered mine on the 16th. i prolly wont see it for a week or two since i have gotten no shipping email =/
June 19th, 2009 at 12:42 pm
Mine was just delivered. 16gb black ordered on 6/9 from apple.com.
June 19th, 2009 at 12:49 pm
Update: Tracking still says Kentucky, but it just got delivered! I reloaded tracking now that I have it in hand, and it still comes back as being in Kentucky, too. I guess the tracking server got behind, what with all the iPhone mayhem.
June 19th, 2009 at 1:23 pm
Hey everyone, i just got my phones from Fedex. They just left them on my front porch. I ordered the 9th from ATT online. My phones got shipped yesterday but I never got a tracking number.
June 19th, 2009 at 1:39 pm
@ Quandt HOORAY! I’m happy for you, for selfish reasons too, you know. I am confident now, we are all going to get ours today. And then I will have to apologize for all the bad things I said about AT&T… nah, not til I get my MMS and tethering!
June 19th, 2009 at 1:41 pm
http://www.9to5mac.com/iPhone-3G-tethering
June 19th, 2009 at 1:44 pm
Whoa just got it too! How’s that for service?
June 19th, 2009 at 1:49 pm
okay, I phone peeps — got the phone, plugged it into the wall. It buzzed, the screen came alive for a few seconds, and then it went blank. There is no icon, no light to show me if it is charging/charged. I can’t find anything in Apple helps about this.
So — what is the screen supposed to look like while the phone is off and charging?
How long does the first charge take? It would be nice if this were in the info with the phone.
June 19th, 2009 at 1:54 pm
@Jill- Awesome!! I’m happy for you!
June 19th, 2009 at 2:42 pm
Got mine at 2pm (ordered premier ATT online at 4pm on 9th). Works great, just synced it up… playing now…
June 19th, 2009 at 2:56 pm
@Tim- Same here!
June 19th, 2009 at 3:34 pm
I now have mine and it is awesome. I have had the iPod Touch since it came out but having an iPhone is a whole new expierence, at least for me. I really like emailing videos with this phone and even though the videos are short it is still a nice feature. Not to mention that the video quality is actually pretty good.
June 19th, 2009 at 3:38 pm
for any one who had the same questions as I did — my new phone too 1.5 hrs to fully charge. Having some problems getting it activated, however. The web activation is not working, and I’ve been on the phone or on hold for about 30 mins. sigh.
June 19th, 2009 at 3:43 pm
used phone to activate went through automated response, took less than a minute, don’t wait for operator, do it with phone automation, the one time I didnt get upset at not talking to a human!
June 19th, 2009 at 4:02 pm
Got my phone this morning. Ordered June 14th from AT&T website.
June 19th, 2009 at 4:31 pm
I’m in Silver Spring, MD. I preordered on the 17th. It still says “Not yet shipped” (originally, it gave a delivery date of between the 20th and 26th – but as of this afternoon, it now says the 22nd and the 26th).
June 19th, 2009 at 5:12 pm
Ordered mine on the 17th also delivery date also changed to the 22nd. Not exactly 2 day. But I’m pateint.
June 19th, 2009 at 6:20 pm
Ordered 3 from ATT wireless web site on June 9. Received all three today (June 19) at 4PM Eastern time. Never received any shipping info from ATT. Status page showed shipped June 18 but never showed tracking number.
June 19th, 2009 at 8:00 pm
Ordered on 6/15 AT&T Premier. Finally got a tracking # a few minutes ago. FedEx overnight for delivery on 6/22 by 3pm. Only thing, when I check status on regular site, the phone is no longer listed. Just lists the Sim as shipped. Email notice says it shipped some of the items. Back ordered items will ship later. I am going to be one sad puppy if I get my Sim chip on Monday and no phone!
June 20th, 2009 at 6:39 am
Pre-ordered my iPhone 3G S 32GB on the 10th. Had no order status till the 17th, the day I called AT&T to see what’s going on. They said the order wasn’t placed and they will place it for me. Later that night, I looked on the status page, AT&T was so nice to have canceled my existing order, and replaced the order with the exact same thing, less the order date. Now I’m back-ordered. Didn’t get it today, probably not gonna get it Monday, and definitely probably next month.
It’s too bad Apple didn’t go with a more caring service provider. **** AT&T.
June 20th, 2009 at 10:34 am
Just checked again, and now, mine is in the “Prepared for shipment” stage. Good.
June 20th, 2009 at 8:02 pm
Couldn’t activate my phone (even overnight). Took it in to ATT this morning…switched the SIM card from my old phone to my iPhone and viola…activated!
June 20th, 2009 at 9:03 pm
David Says:
June 18th, 2009 at 12:58 pm
Status on AT&T Premier site remains the same – “We have received your order request, and we expect to begin processing it shortly.”
But, here is excerpt from chat with AT&T from last night:
Kenyatta J: I’m looking at your order now and I do see that it is still being processed. But you should be receiving it by this Friday. david: that is great news! Are you sure? Did I order it in time to get it that soon? Kenyatta J: Sure is! Because this is pre-order that is correct. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Got my shipping notice yesterday (6/19) – FedEx Overnight. Scheduled delivery 6/22. Currently at destination sort facility in nearby city. I am out of town on 6/22, coming back 6/23. Good thing Mom and Dad are around to sign if needed. Would have been nice to have my new phone for the trip, but glad it will be here soon.
June 21st, 2009 at 3:54 pm
So I did get mine Friday but AT&T sent me 2 32gb white Ipones and I only ordered 1. I originally ordered on the 9th from ATT online, and my credit card was charged on the 10th ( 2 315 dollar charges. But just last Wednesday the charges disappeared and now I haven’t been charged again. Did this happen to anyone else? I was on a family plan, I was eligible for an upgrade but my wife wasn’t, but I still got both at $315 according to my invoice.
June 21st, 2009 at 10:02 pm
Update – mine (ordered on the 17th, per my earlier post) just shipped. It will be here by 10:40 am on Wednesday.
June 22nd, 2009 at 6:56 am
I ordered mine friday…late starter I know. So I probably receive mine in the middle of my vacation to Maine. Oh well atleast I have something to look forward to.
June 22nd, 2009 at 10:48 am
I ordered mine on 6/17…still says processing. Anybody ordered that day and got the iphone?
June 22nd, 2009 at 12:51 pm
@Sue
Ordered mine on 6/16 and it too still says processing.
June 22nd, 2009 at 7:13 pm
Ordered mine on 6/15. Just arrived 2 hours ago. Only problem… it was put in a shoebox size box with no padding. Hopefully it is okay. The phone was bouncing around inside the box. Just idiotic. Apple does such a nice job packaging, then it is thrown into a shoebox and mailed with little care. Geez.
June 23rd, 2009 at 7:58 am
Hey Lee, Sue, Alex, Rich …… you ordered at Apple or ATT. I ordered at ATT on 6/15 – still in progress.
June 23rd, 2009 at 8:52 am
Ordered on the 14th, but it showed as ordered on the 16th, from AT&T online. Status finally changed today on the 23rd, to show a shipped date of 6/23 and a FedEx Tracking # that shows it to ship overnight on June 23rd and estimated delivery on June 24th! Tomorrow! I sure hope so!!! Yet, the status still shows In Progress under the Status checker for AT&T, just an fyi.
June 23rd, 2009 at 10:17 am
I ordered it thru ATT online on 6/17…last night got an update on my order and its already shipped thru fedex overnight. I should be getting it today afternoon.
June 23rd, 2009 at 1:10 pm
Ordered on 6/16 through ATT online. Mine also finally says shipped.
June 23rd, 2009 at 1:17 pm
Just got mine thru Fedex overnight ordered 6/17.
June 23rd, 2009 at 5:07 pm
Does FedEx require a signature or do they leave the package at the door?
June 23rd, 2009 at 10:39 pm
i ordered 1 32gb 3GS and 4 LG Neon on the 21st, i bet my order is gonna take a bit more time than most. Hopefully i wont have to wait too long, they took that money right away tho, well, at least they’re consistent with some things, right?
June 24th, 2009 at 2:19 am
Fedex might require a signature but it seems like most are having their package left at the door. A while back, I signed a waiver on a particular Fedex delivery and ever since then, they’ve been leaving all packages without a required signature (even on packages that require one from the shipper).
June 24th, 2009 at 6:19 am
They just left the package at my front door.
June 24th, 2009 at 9:27 am
Ordered mine (a white 16 & a black 32) on the 14th. The status page now says “Attention”. AT&T says that means they’re processing it, no problems. It’s been in this status for 3 days now. VERY frustrating.
June 24th, 2009 at 10:06 am
Ordered a Black 32g and White 16g on the 15th from ATT Premier. They still have not taken money from my account.
June 24th, 2009 at 3:29 pm
Ordered mine on 6/20. Shows in process. No change on the website update which was also done on 6/20. Am I going to see it anytime soon or am I out of luck for a month?
June 24th, 2009 at 6:08 pm
6/14 order via AT&T Premier just went from “Attention” to “Processing”. Wonder if there’s any chance they will be here by Friday.
June 24th, 2009 at 7:14 pm
Online order 6/18 (afternoon), still says Processing on Premier, but https://www.wireless.att.com/orderstatus/orderstatus.jsp (method: Wireless Number) this morning showed “qty backordered” of 0 (no longer backordered??!) and now shows a FEDEX SHIPPING NUMBER and link! It’ll be here tomorrow afternoon!
June 24th, 2009 at 8:30 pm
OK, got an e-mail with the same tracking number and… “We shipped part of your recently placed AT&T Premier order … We will ship the remaining backordered items when all items are in stock”. So, WHICH HALF? Or maybe they just sent the Product Safety Manual? PS 32gblack
June 24th, 2009 at 9:08 pm
Premier Order 6/14: https://www.wireless.att.com/order_status/ Was a good pointer. It’s showing everything backordered though.
June 24th, 2009 at 9:12 pm
I am having a similar issue. I ordered iPhone 3G S 16Gb version on 6/14/09. The premier site says “attention”. Called the help desk, after a 60 minute wait, on more than one occasion and their response was “we will ship the phone as soon as available”.
June 25th, 2009 at 2:32 am
ordered from apple black 32gb 3gs, on 20th, just checked order status, says it was shipped from SHENZHEN CN, will be here on mon the 29th. From china? no wonder 32 gig only $299, apple makes 99.9% profit, they make them in sweatshops, and paying $1.5/week min wage. Go apple
June 25th, 2009 at 10:52 am
Just noticed an interesting discrepancy between the two order status pages. One says my phones were ordered on 6/14 the other (that says they are back ordered) says they were ordered on 6/24. 10 days different. I think AT&T has some issues…
June 25th, 2009 at 3:25 pm
Ordered on Monday 6/20 status Processed for Shipping
June 29th, 2009 at 11:55 am
I ordered mine on the 27th (a sunday) and it’s processing still. I was hoping by today (monday) since it’s a business day that it would have shipped, but to my surprise it hasn’t. Does anyone have a guess on when it will ship?
June 30th, 2009 at 12:53 pm
I ordered my via the Premier site on 6/14. The premier site still states its in “Processing” state. Called the customer support line and they said that once the processing is completed, it will take up to 14 days for AT&T to ship the device. They have a huge backlog on these phones.
July 2nd, 2009 at 4:34 am
order iphone 3gs from the at&t Premier site on the 28th and keep getting this message “your order have been processed and will be shipped shortly” for the past 3 days.. WTF? lol
July 2nd, 2009 at 4:52 am
a little update …. i checked the order status on “https://www.wireless.att.com/order_status/ ” guess what ? it’s on back ordered. i guess i will be waiting 2 weeks? WTF . lol
July 2nd, 2009 at 6:35 pm
good news guys i check the att site again and the order is not on back ordered anymore.. also they have charged my credit card. so i guess i will be getting my new iphone 3gs tomorrow
July 6th, 2009 at 8:51 am
Ordered about six of these from the premier site (16 3Gs)on June 30th. All the orders say processing but not shipped yet. AT&T cannot give me a date when they will ship. Funny when I ordered them the site did not say backordered. Irritating.
July 6th, 2009 at 3:47 pm
Just checked my bank account and the iphone 16gB 3GS i ordered is off pending and i haven’t been charged yet, wonder what that means. I ordered my iphone on July 1st. Its so funny how these iphones have us whipped, lol!!
July 9th, 2009 at 3:55 pm
I order my Iphone 3GS on 07/07/2009 from at&t store, does anyone have an idea/estimate when it will get to me/store?
July 12th, 2009 at 1:48 am
I ordered my iPhone (3GS 16gb – black) by way of ATT Premier custormer service rep on 07/07/2009. Its on backorder, status: In-Progress.
July 12th, 2009 at 11:32 pm
Henry.. I also ordered my 3GS on the 7th at the store, and today my status changed to “Shipped”, and it’s showing as being at my local FedEx in Seattle. The weird part is that even though it’s only about 10 miles from me right now (Sunday), it’s showing a delivery date of Tuesday. Crossing my fingers for tomorrow!
July 13th, 2009 at 10:49 am
I ordered (2) 16 gig 3gs on 7/9. this morning my order says 1 sim card shipped and now it only shows 1 iphone (not 2) and it’s still “processing” on backorder. very very irritating. I ordered mine through the at&t business service.
July 13th, 2009 at 4:53 pm
Just checked the status of my order and it no longer says, “Backorder.” There are all 1’s (Iphone, freight $ sim) under the order tab, 0 under backorder. I’m going to assume my order will be filled, soon. Yay!!! I will keep you all posted.
July 13th, 2009 at 6:38 pm
All you guys are whipped with this phone, its just a phone!! But, I ordered mine on the 10th online through att, anyone have any idea when it may get here, I want that phone now, haha…yes im whipped to
July 13th, 2009 at 10:22 pm
It’s official, PEOPLE! My iPhone has shipped and I have a tracking number. Order placed: 07/07/2009, Backorder filled: 07/13/2009, Order shipped: 07/13/2009 and Delivery Date scheduled for: 07/15/2009. The delivery is coming from Memphis, TN to the SF Bay AREA.
July 27th, 2009 at 1:29 pm
I need some one to help me how long does it take AT&T.com to email you your shipping number And also I forgot my ******* Trailer number which is 84 but I live in a big trailer park and the office is in the front with the address i gave them i told the office and i hope i get my phone sent to them but also the weird thing was i bought mine today and i still havent recieved the email with my ups.com number only thing i got was my stupid email with the plan i bought and what not… does anyone know what could be going on or how long it takes?
August 4th, 2009 at 4:17 am
Ask friend order iPhone 3GS 32 GB in Hong Kong on 20-Jul-2009, until 03-Aug-209 Apple Hong Kong still not deliver to my friend’s door! I live in Cambodia, no chance to order by myself! Hope Apple will operate in Cambodia soon. One of my friend visit HK, comes back to Cambodia on 4-Aug-2009, I hope she can carry iPhone to Cambodia for me, but just hopeless now!