UPDATED: AT&T Data Outage in Northeast/Midwest? Is Your iPhone Offline?
UPDATE: AT&T tweets (yes, really), that service has been restored as of 8:20am. Is that true for everyone?
ORGINAL: Business Insider is reporting an AT&T data network outage in the US Northeast and Midwest. If you’re having trouble connecting to EDGE/3G with your iPhone, let us know where and when in the comments, and if it comes back up, let us know that as well.
[Thanks to DC for the tip]
July 29th, 2009 at 8:39 am
My service is back on, but I was unable to connect to 3G until about 8 am just outside of the Boston Metro area.
July 29th, 2009 at 8:40 am
Confirm . No datas available this am in between Stamford and NYC between 6:30am and 7:30am
July 29th, 2009 at 8:40 am
Very spotty this morning between 3g and edge. Unussual! Maine really never had great 3g anyway, but it is worse today.
July 29th, 2009 at 8:41 am
iPhone not working in Pittsburgh from 5 to 7 in the AM…
July 29th, 2009 at 8:47 am
My Phone wasn’t working in DC from about 6:30 – 8:00
July 29th, 2009 at 8:47 am
OK now in the Boston area, but it sounds like I slept through the outage. Whew!
July 29th, 2009 at 8:47 am
Yea. I had trouble connecting this morning from 7Am to 8Am in Boston. After 8Am, I was able to connect to the data network.
July 29th, 2009 at 8:48 am
Very spotty in Omaha, using wi-fi instead (8:30am)
July 29th, 2009 at 8:48 am
Mine is in and out in Baltimore
July 29th, 2009 at 8:49 am
Mine was out for a couple hours yesterday in DC, and for about an hour today
July 29th, 2009 at 8:51 am
No 3G here in the Montgomery/Prattville, Alabama area. And pretty much all central Alabama
July 29th, 2009 at 8:52 am
Mine was out in the Boston and Nashua NH area up until 9am.
July 29th, 2009 at 8:54 am
I am in the Southeast.. Florida, and I have no connection. Occasionally I am getting Edge but definiately no 3g.
July 29th, 2009 at 9:08 am
I had no data this morning all the way down here in Alabama.
July 29th, 2009 at 9:10 am
No Edge or 3G here in Cleveland this morning as of 10:00
July 29th, 2009 at 9:13 am
I Had EDGE/3G in Boston all morning. EDGE is always faster in my building anyway so I stick with that
July 29th, 2009 at 9:21 am
3G is back in Cleveland. Figures, as soon as I post something it comes back!
July 29th, 2009 at 9:25 am
3G/EDGE went out in Brooklyn at 3:45am. service restored at 8.
July 29th, 2009 at 9:27 am
Was seeing edge alot yesterday and the data connection unavailable… And no visual voicemail. In metro Detroit been using 3g all morning and seems to be restored
July 29th, 2009 at 9:29 am
I was working last night in West Chester, PA. I was unable to connect from 3:20 am until at least 7 am when I went to bed.
July 29th, 2009 at 9:32 am
Yes, my 3G/EDGE signal was offline during the early morning hours. At first, I was extremely puzzled, as I switched on/off “airplane mode” and removed/reinserted my SIM. Then, I called At$t, and I was informed that an “outage” had occurred. I was quite relieved when my service was restored at approx. 8AM. This has never happened to myself before, but I am pleased that this was a regional matter…
July 29th, 2009 at 9:33 am
my data in VA was out but restored around 8. thank god.
July 29th, 2009 at 9:35 am
Fine all morning north of Washington, DC.
July 29th, 2009 at 9:40 am
That’s strange.. It’s 10:37am now and this is the first I heard about an outage. I’m off of work today, but my gf is working and left the house at 7:30am and was texting me all morning, with the first one coming in at 7:34am EST and texting me on her commute. We’re on Staten Island, but we work in the city, she’s up just SE of Central Park today.
July 29th, 2009 at 9:40 am
No problems over here in Boston, 3G and Wifi all day everyday!
July 29th, 2009 at 9:41 am
hey guys love what this website can do.yesterday i was playing with my kids on the living. and than i came to my room and i saw my iphone 3g light on. so i thought it was a missed call.when i went to check it out it say your iphone has been activated.i was like what the.but i put no mine to it until i see this that your talking about.its good thought i live here in Miami FL.
July 29th, 2009 at 9:56 am
Never had any problems here in Baltimore, MD.
July 29th, 2009 at 10:02 am
Hmmm, I just had some trouble with 3G about 15min ago (Reading, PA area). Rebooted iPhone and all was okay. Came to TiPB hoping for a TomTom release announcement
but saw this post…
July 29th, 2009 at 10:17 am
3G is down in Chicago.
July 29th, 2009 at 10:30 am
Northwest Chicago 3G is fine.
To rest of you who lost it, HAHA
July 29th, 2009 at 10:59 am
Some needs to tell the genius with the girlfriend that’s texing him all morning around central park that SMS (text messaging) runs off your cell network. I’m sure everyone was aware that they could have still made and recieve calls.
July 29th, 2009 at 11:16 am
Had to run on WiFi after 3am and 3G came back about 9am here in Kansas City
July 29th, 2009 at 11:34 am
Had full bars 3G at the Oakland, ca airport and also in visilia, ca. Couldn’t connect from 7:00-9:00 am local. Seems to be hit and miss.
July 29th, 2009 at 12:04 pm
Hello, I live in a state where all technology ends until the politicians figure out a way to make a few bucks to support our welfare system, WEST VIRGINIA!
so no 3g here, yet? Oh come on year 2020!
July 29th, 2009 at 12:23 pm
No connection just outside of Boston today from about 6 to 8. Absolutely nothing.
July 29th, 2009 at 1:10 pm
I’m in Portland, Oregon. Service restored sometime between 10-11 am.
July 29th, 2009 at 2:55 pm
3G Service restored in Chicago
July 29th, 2009 at 6:17 pm
Been out in Daytona Beach, Florida since before 1pm stlli nothing. Anyone have an update? AT&T web site not very user friendly.
July 29th, 2009 at 6:22 pm
Here in Knoxville, TN, my 3G seems to be down still.
July 29th, 2009 at 7:04 pm
I just talked to an AT&T business care rep and she said the techs said it’s going to be 48 hours for all services to be restored back to normal. mine has been going on and off all day here in VA. she also said it’s mostly effecting VA MD WV and DC.
July 29th, 2009 at 7:35 pm
Somebody tell homeboy in Oakland, CA that this outage was not in the West but in the Midwest and Northeast..
July 29th, 2009 at 8:06 pm
In Ohio it was on and off. I was really confused until I read this
July 29th, 2009 at 9:12 pm
To think I almost restored my iPhone this am when I lost data. Getting tired of at&t. Knew it was weak when I joined. Just gotten worse since.
July 29th, 2009 at 9:51 pm
service still down in pittsburgh, pa
July 29th, 2009 at 10:22 pm
@Waj Homeboy here… I’ve been dealing with not being able to get on the net with my phone all day. Maybe its a separate issue, but when I saw this post, figured I could be amongst the unfortunate.
July 30th, 2009 at 1:39 pm
@Scott you’re not alone. I’m in the south Bay area and had no data service for most of yesterday. It was restored in the evening but now it seems to be out again.
July 30th, 2009 at 2:37 pm
My wife and I have been experiencing problems with both EDGE & 3G since yesterday. We are right outside of Nashville, TN. Very frustrating to say the least.
July 31st, 2009 at 11:37 am
In NW Massachusetts, no service has been restored. Affecting everyone I know with AT&T.
August 1st, 2009 at 1:28 pm
3G network down in Minneapolis/St. Paul today, really frustrating as I need GPS today. I can’t believe they’re having so many issues across the US!
August 1st, 2009 at 4:02 pm
In Chicago, still unable to connect to a 3G network. I’ve been stuck on Edge for the last few days – and even that has been spotty.
August 1st, 2009 at 8:45 pm
In Detroit, the network has been up and down all weekend. It’s currently completely down, and it was down for a few hours this afternoon, and for about an hour last night.
August 1st, 2009 at 9:16 pm
My service was just temporarily restored. I called 611, and they informed me that there is an outage in Detroit, and service will not be fully restored until August 3rd. I asked them if they planned on crediting my account for the outage, and the customer service representative gave me a $25 credit on my next bill.
August 2nd, 2009 at 3:23 pm
Am from Charlotte, NC and 3G has been fluctuating since morning. I almost got my phone replaced thinking it was a device issue.
Anyone else having trouble with 3G in NC?
Any idea by when this will be fixed?
August 2nd, 2009 at 3:53 pm
I am from the Philly area, and my 3G service has been out since Aug. 1st. My Edge service was initially working, but it’s gone as well. AT&T did not give an ETA on fix but asked me to check back with 24-48 hrs. Very disappointed with their service. I, for one, will jump immediately to verizon once Apple’s exclusive deal with AT&T ends.
August 2nd, 2009 at 4:32 pm
Called AT&T on Saturday around 3:00 PM for outage in Raleigh NC. Received a recorded reply that service would be restored by August 3rd. Looks like that’s on target. No dial tone or service as of Sunday at 5:32 PM.
August 2nd, 2009 at 5:33 pm
Just got a dial tone in Raleigh NC @ 6:33 EST.
August 2nd, 2009 at 6:00 pm
Grrrrr New Phone “3G” now lousy service ? I want a refund for the past 3 days of no data…..
August 2nd, 2009 at 9:48 pm
I’m in Boston, I don’t have 3G connection at all as of now, 611 doesn’t work neither
August 3rd, 2009 at 9:28 am
I have 3G service finally, but it is probably slower than Edge right now. I really hate AT&T here in SC.
August 3rd, 2009 at 11:25 am
I am still having problems with the Edge network. I live in MN.
August 3rd, 2009 at 12:20 pm
iPhone data (internet, email, etc.) in Knoxville, TN still very spotty. Only hit and miss. Cannot hardly connect to a website, and 3G seems to be down totally.
August 3rd, 2009 at 12:34 pm
Has anybody in the Raleigh/Durham area been having problem with 3G service since the 3.0 update? it seems like 9 out of 10 times trying to connect with 3G on any app including email and safari it doesn’t work. Pissing me off something fierce!
August 3rd, 2009 at 1:06 pm
Still no 3G or EDGE data for me in Boston.
August 3rd, 2009 at 1:12 pm
Service is still going up and down in Detroit. When I say “service”, I mean everything. I currently have no voice, no data, no text. This makes four days of very spotty service. They claimed service would be restored some time today. If this continues into tomorrow, I’m going to demand a 25% reduction in my bill, and if I don’t get it, it’s off to the better business bureau again. I just wish a decent carrier would start doing business in the United States. I’ve been on five different carriers in ten years, and they’re all terrible.
August 3rd, 2009 at 2:47 pm
Posting again about the Raleigh/Durham 3G service- Just contacted AT&T and of course they won’t admit their network is having troubles. I’ve called 3 times counting today since 3.0 update and so they credited my account for $30. They claimed that “mother nature” could be at fault for the spotty service I’ve been having (yes, I did laugh at the service rep when they said that). They also wouldn’t even comment on the outages across the eastern U.S. when I brought it up; then again I shouldn’t be surprised bc in there minds everything is perfect and it’s all a “user erorr.”
August 4th, 2009 at 5:49 am
No data in Raleigh this morning.
August 4th, 2009 at 8:14 am
St. Petersburg. No 3G. 2nd time I got this from AT&T(supposedly raising the bars in all places)?happened last night about around 1:00am. It’s 9:12 and I have a perfect edge connection but no 3G. Damn AT&T you guys suck! Any other carriers you guys known had an outage problem like this before? I don’t wanna hear some BS someone told me like AT&T tryna update for iPhone tethering and mms.
August 4th, 2009 at 11:15 am
Yeah, 3G service in Nashville, TN (let the redneck jokes begin) is down… can’t do anything on my phone! Freaking AT&T! Aargh!
August 4th, 2009 at 1:42 pm
Full 3G in Cedar Rapids, Iowa, but no data.
August 4th, 2009 at 3:35 pm
Livermore CA Area (it’s where you stop for gas on the way to San Francisco heading westbound)…no 3g since about 10am this morning. Data and voice are working but signal is ****…data utterly useless at these speeds.
August 4th, 2009 at 3:46 pm
San Mateo CA (greater SF Bay Area, south of SFO)…no 3G since this morning.
August 4th, 2009 at 3:58 pm
San Mateo/San Francisco area, no 3g for about 3 hours now from what i’ve noticed, maybe even longer is what im hearing. Thanks. Hope someone fixes it soon.
August 4th, 2009 at 6:33 pm
SF Bay Area seems to be working (at least out here in Livermore.) Since about 4pm.
August 5th, 2009 at 1:32 am
No 3G in Palm Springs as of 10:30 pm Aug 4th still waiting….
August 5th, 2009 at 3:04 am
My 3G is down and I’m in Southern California. The network seems to have crashed between 10pm and midnight.
August 5th, 2009 at 3:05 am
I’m in Riverside, CA
August 5th, 2009 at 3:43 am
I’m very upset, I live in Palm Springs also and I’ve had no service all night. Frustrating is an understatement. :/
August 5th, 2009 at 1:15 pm
Tried to get directions to a vet hospital cause my cat was puking a lot. Boston, 6pm. Nothing. 3G hasn’t been working for days.
August 6th, 2009 at 8:34 am
No 3G accessibility. Chesapeaks Bay area, Maryland. 9 am.
August 6th, 2009 at 8:58 am
AT&T no service for my I Phone and my wireless card no data no service , but I must pay
August 6th, 2009 at 9:01 am
Sorry I am in SouthEast Florida not having service on iphone and my wireless card
August 6th, 2009 at 9:16 am
No data on 3G or Edge on Long Island, New York. Suffolk county to be exact. No data, I can send texts, ect.
August 6th, 2009 at 9:38 am
No 3G service in Austin TX. Honestly, I don’t know how long it has been down since I seldom use it anymore. It’s extremely unreliable here, texting and calling often don’t work on it, and so I mostly rely on WiFi (in the office) and EDGE (everywhere else). I can’t believe there is no front page information about this at att.com. HORRIBLE horrible customer service.
August 6th, 2009 at 8:01 pm
My cell service as well edge/3G has been on again off again since last night and is just now starting to stabilize here in Colorado.
August 6th, 2009 at 11:09 pm
No 3G service here in park slope Brooklyn. Full Edge, but no bars for 3G then it just switches to Edge. I always usually have full 3G up until a couple days ago.
August 7th, 2009 at 4:11 am
Today is august sixth it is 6am and I guess there is another service outage
August 7th, 2009 at 12:23 pm
In Chicago. 3G switches to Edge after a few minutes of tethering last night 8/6 and today 8/7. WTF?!
August 7th, 2009 at 6:24 pm
Have not been able to connect for about 3 or 4 days now. I am in the Detroit area.
August 8th, 2009 at 7:12 am
I am not getting any data via 3g or edge in North Carolina (RTP), even though I have 5 bars … using 3GS
August 8th, 2009 at 12:57 pm
I’m in Las Vegas, NV. 3g has been off and on since Thursday. Mainly off, great signal but no data comes through. Luckily if I turn 3g off edge works fine.
August 8th, 2009 at 7:50 pm
i’m in southampton NY and i cant connect. i have no service…
August 8th, 2009 at 9:30 pm
No Edge service in Greer, SC today (8/8). Spotty service since 8/6, AT&T claims there is no outage.
August 8th, 2009 at 11:16 pm
I live in Austin, TX andI just got a brand new at&t phone with 3G. I keep getting Call Failed: Network Busy.
August 10th, 2009 at 12:14 pm
Last Friday no 3g in Charlotte. Now just checked again and no 3g as of 1:15 pm. Edge is working though
August 10th, 2009 at 1:44 pm
3G not working here in Las Vegas, hasn’t been working for a couple days. WTF is going on, I hate using Edge!
August 10th, 2009 at 5:43 pm
Ditto here on the Vegas outage. Shows full signal strength on 3g but won’t connect. Works only when 3g radio is off (edge connection). First noticed this on Friday, and it’s been intermittent since (mostly not working though). Called up buisness support who went through plenty of checks of the network, so she said, and she reported no problems and finally reffered me to apple support. FYI, besides occasional hiccups,I’ve always had a solid connection here in Vegas.
August 10th, 2009 at 7:48 pm
Outside Philly – can occasionally make or recieve calls. Usually just goes to call failed message or connects, shows timer, but no connection. Can still text and use internet
August 11th, 2009 at 10:09 am
I’d like to concur with Dan. I work about 25 miles outside of Philly and I did not come into the office yesterday. Seems the problem still exists today and I called AT&T to confirm. They told me this issue has been ongoing since yesterday and in the CSE’s “professional” opinion it would be fixed sometime today. Not very specific…
August 11th, 2009 at 2:25 pm
Count me in as another frustrated Las Vegas user. My 3G hasn’t been working for over a week. Went to the Apple store with my phone and they said it appeared my phone was having problems so they gave me a brand new one (which I did not compalin about). That didn’t solve the problem. The 3G network works only like 10% of the time. I usually have to switch to EDGE to surf the Internet. WTF is the purpose of having a 3GS if I can’t reliably use the 3G network? Oh and don’t get me started about the fact that they are still charging us for the 3G data use even though we can’t use it. I hate AT&T. Oh well, at least I got a brand new 3GS out of it…
August 11th, 2009 at 9:40 pm
WTF!!!!! I’m out un Vegas too and got nothing on the 3G network either. I thought it was couse of my phone but now after hearing all of the fellow Vegasites I know ATT is total BS. I hate HATE!!! egde coverage. I would of never bought this iPhone and moved from Verizon if I knew there was going to be this many issues. I never had a issue with verizon. maybe nexttime I’ll hit up sprint
August 11th, 2009 at 9:50 pm
In cedar rapids, Iowa I can’t connect.
August 11th, 2009 at 9:57 pm
Yeah like Mike says WTF!! i’m in Vegas and am having a **** load of trouble connecting to the internet, even though my iphone 3gs shows full bars and 3g on it…this is really starting to piss me off!! i thought it was just my phone but after reading some of these comments i guess i’m not alone!!
August 11th, 2009 at 10:14 pm
can not make calls or receive them tonight in detroit metro area. is anyone else have the same issues? spoke with emergency customer service and was informed that they were aware of the problem in the area and were working to restore service. they could not promise it would be restored in the next day. i am outraged.
August 11th, 2009 at 10:37 pm
no 3G in greater cincinnati area. UGH!
August 11th, 2009 at 10:44 pm
iowa city, iowa no edge or 3g, can still make/recieve calls and texts
August 11th, 2009 at 11:06 pm
As of 9:04PM PST, 3G network not working in Las Vegas Area; although Edge is working (2G). I called AT&T and they are pretending that there’s nothing wrong. Make sure you ask for a “credit” on the 3G service that is not working. They gave me a $30 credit for the cost of the monthly internet fee.
August 11th, 2009 at 11:08 pm
just got edge back, it was only down for about an hour here in iowa city
August 11th, 2009 at 11:31 pm
Middle of Colorado – no service
August 12th, 2009 at 12:49 am
No service an hour north of Seattle – can’t make calls, can connect to wireless Internet (no wifi). Is it supposed to go “out” like that?
August 12th, 2009 at 1:15 am
Same here. I’m currently visting the Las Vegas area and my girl and I both have iphones with no internet. Our phones have full bars on 3G but nothing internet related loads. We stopped by a ATT store and they told me that the whole 3G network was down and that it would be back up at midnight tonight. (Aug 11th 2009-Pacific time.)
August 12th, 2009 at 4:17 am
I’ve ha data services but it’s been jumping from 3G, to Edge, to no service? And usually I get edge in my house?!?!? I’ve called 3-5 times about it! I’m considering switching to sprint or verison? AT&T hasn’t been pleasing me, 105$ a month for this type of service sucks!!!
August 12th, 2009 at 7:35 am
have a 3G signal in Wilmington, DE but no data comes through… been acting weird since monday
August 12th, 2009 at 11:49 am
Las Vegas 3g has been **** for me since Friday. I show full bars but get no Internet connection, works maybe 10% of the time
August 12th, 2009 at 12:10 pm
I’m in Las Vegas/Henderson and I only just recently noticed that my 3G hasn’t been working since Monday morning. My phone shows all five bars along with the 3G, but anything Internet related barely works on it. Edge works fine, but what’s the point of having the 3GS if we can only get slower data from it?! This is really frustrating for me as my iPhone is what I pretty much use to connect to everything on the go. I hope this gets solved quickly or I’m gonna go insane.
August 12th, 2009 at 2:21 pm
Another frustrated las Vegas user, 3g works in some areas of town but not at all in the southwest or Henderson. Will be calling to get my 30$ credit…
August 12th, 2009 at 7:58 pm
I’ve had 3G data problems in and around the Las Vegas area for over a week now. I called business support three times now and finally last night they admitted they had a problem but wouldn’t say when they would have things back up and running.
August 12th, 2009 at 7:59 pm
Same here – frustrated Las Vegas user. It sucks but I’m glad to know I’m not the only one!
August 12th, 2009 at 8:53 pm
I also live in Las Vegas/Henderson area and internet has been up and down since friday for me. I think that new “Clear” internet thing is f***ing up our air waves.
August 12th, 2009 at 11:51 pm
Since I posted last night, my 3G works intermittently. Then I received this e-mail from AT&T and this is what it says: Great News – Coverage in Las Vegas, NV just got better! We want you to be the first to know! We’ve built a new cell site at Hualapai and Hacienda in Las Vegas, NV. It’s just a part of our commitment to provide improved wireless coverage with a stronger signal and better overall reception.
With better coverage on the nation’s fastest 3G network, there’s never been a better time to be an AT&T customer.
We thank you for your continued loyalty and look forward to sharing more great news again soon.
WTF? I WANT TO CALL THEM AND SHOVE IT UP THEIR A**! I WOULD KEEP CALLING UNTIL THEY FIX IT AND WILL CONTINUE TO ASK FOR CREDIT TOO!
August 13th, 2009 at 12:09 am
I’ve been working with AT&T support and they confirmed they performed an update of their network in Las Vegas on Thursday 8/6/09 and since then no data is passing on their 3G network even though you get good signal strength. They advise disabling 3G and using edge until they get the issue resolved.
August 13th, 2009 at 1:05 am
I confirm that in vegas there is a prob with the 3g. Ive called many times and finally got through to tech support and they had to tell me the truth that there was a 3g outage, so i took buddys idea and called back to tell them they better credit me for all four of my iphone 3gs. They credit me 120 for this month and if they are doing this till next month i will expect another credit to be made. If everyone with problems call them they will fix it faster if not i dont think they will ever fix this. This has been a problem her for almost 2 weeks. Thats ridiculous what if i was a realestate agent and need to send emails or photos of homes… this is just poor customer service on ATT. They could have at least messaged everyone and told us they need to be down on 3g for a bit and would be back at so and so time instead we get left in the dark.
August 13th, 2009 at 12:45 pm
Vegas still out as of Aug. 13 10:30am I was told by phone support to go get a new sim card, but at the AT&T store they would not do it and said there were known issues being worked on. No fix date given. I also called back today and got a $60 credit for our two Iphone plans.
August 14th, 2009 at 12:49 am
Called yesterday to ask for a credit and they refused. Will be calling back tommorrow to demand, not ask. Issue persists.
August 14th, 2009 at 12:44 pm
All seems to work now as of yesterday afternoon.
August 14th, 2009 at 5:23 pm
I’m in Iowa City, Iowa, where data connectivity means EDGE — 3G hasn’t arrived here yet. I had no data connectivity at all on Tuesday 8/18 from about 6:00-11:00 PM (no “E” symbol at all). I called AT&T customer service, they said they did have numerous similar reports from Iowa. Connectivity came back by 11:00 pm that night and I’ve had an “E” continuously since then. But Edge speeds have been erratic since then, mostly very slow. Today it’s super-slow, including periods when it’s basically not working, even though I have an “E” showing. I’ve been with AT&T for a long time, and have been fairly satisfied, but as others said, this is unacceptable. I’m very likely to try Verizon whenever the Verizon iPhone comes out.
August 14th, 2009 at 5:30 pm
Correction to my previous post — I’ve had connectivity problems since Tuesday 8/11, not since Tue 8/18
August 16th, 2009 at 2:11 am
No connectivity in Queens, NYC – what gives? Has been spotty since midnight, and completely vanished at 2:30AM. WTF.
August 17th, 2009 at 10:19 am
CT up and down for Aug 12th. Still up and down form moment to moment.
August 17th, 2009 at 4:13 pm
No service on my Iphone. Cannot make a phone call nor receive.
August 18th, 2009 at 10:18 am
At&t network data is out …. haven’t been able to connect all morning. Wonderful
August 19th, 2009 at 12:13 pm
No data as of 1:15 p.m. in the Baltimore/Frederick, Maryland area.
August 20th, 2009 at 1:07 pm
No service at all in Somerset, NJ. AT&T confirmed an outage in Northern NJ and NYC.
August 20th, 2009 at 3:10 pm
Having issues. It all started around 1:30pm. I called they told me to switch to the “edge” network….
August 20th, 2009 at 3:11 pm
oops Location is morris county, NJ
August 21st, 2009 at 7:15 am
No edge for at least a day now in Iowa city. As of 8/21 there’s 5 bars in my apt. as usual but no data access.
August 21st, 2009 at 9:54 am
No service at all in Allentown, PA (eastern PA ~30 mi from NJ.) Attempt to call received “Emergency calls only” msg on phone displ. Outage started on Wed, Aug 19th pm and still down Fri, Aug 21 am. Calls to AT&T serv. tech. got recorded msg “Due to high call volume, expect long wait time.” or something to that effect. Finally got serv. tech. on line and was instructed to remove cell battery & SIMM card. He reset service as if establishing new service, then we reinstalled batt & SIMM. Powered up cell and now it works again as of 10:30am Fri 8/21.
August 23rd, 2009 at 9:47 pm
Ok. I have had just about enough of the self-entitled attitude of you people. The real problem is this. Wireless service is never goig to be 100% perfect because humans made the technology. That being said, all you people that complain about service being out for a time period or perhaps dropped calls at times, understand that none of the whining and carrying on like self-entitled monkeys (your Prez OBAMA says everyone should have a level playing field… that guy is a effing ******)and behaving like someone stole your favorite toy while playing in the sandbox when you were 3 years old, should stop bitching about being without service once in awhile. Really…. go get a real life and do something other than burying your head into a IPHONE or Blackberry. Try actually spending some QT with people instead of faceless conversations and “Tweeting” about what the eff you had for lunch today or that you wore a red shirt today instead of a blue one… Our society is going in the crapper quick.
September 2nd, 2009 at 5:11 pm
Out in OKlahoma for two days Have two phones on my account the other is working fine
September 3rd, 2009 at 12:15 am
AT&T outage @ 11:45pm on 9/2/09
September 3rd, 2009 at 2:59 pm
I haven’t been able to receive or make phone calls for three days now. I am ready to throw my iphone off of the balcony and go back to Verizon.
September 8th, 2009 at 12:44 am
Data outage in D.C. near Anicostia. Been out since 12:15AM
September 8th, 2009 at 12:55 am
Data back up in D.C. area near Anicostia at 1:50AM
September 8th, 2009 at 7:33 pm
anyone out in Chicago?
September 9th, 2009 at 8:31 pm
In and out here in Chicago over the last 3 days or so!
September 15th, 2009 at 1:43 pm
I haven’t been able to receive or make phone calls for three hours. New outage In DC
September 15th, 2009 at 2:13 pm
Also in Maryland (Damascus, Germantown). We can text but not receive or make calls.
September 15th, 2009 at 7:14 pm
Out in Louisville, KY all day!! Unable to make calls or receive data!!! Although can receive calls…
September 15th, 2009 at 9:04 pm
No service can’t make or recieve calls 8pm 9/15. My wife’s phone works. My son had similiar problems last month with his phone service when ours worked. Go figure
September 15th, 2009 at 9:05 pm
Paul adds that his outage 9/15 was northern CO
September 17th, 2009 at 4:54 pm
In Boston and surburbs, spotty service for my wife and I since yesterday afternoon. Right now my iphone shows no service at all, not only 3G, but goes on and off like that…
September 17th, 2009 at 7:11 pm
Connecticut – Central/Hartford. Assume it’s 3G outage. Getting no service on and off today. All day. New Sim card. Still problem. Trying to run off 3g see what happens.
September 18th, 2009 at 8:43 pm
3G was down yesterday (not sure when it went down, I noticed it after work 6pm EST) and has been constant Edge network still (9:38pm EST) in the Boston, MA area. Anyone have any clue when 3G will be restored? My iPhone deserves the good stuff!
September 19th, 2009 at 8:00 am
my iphone didnt work thursday or friday it works today. spent hours and hours with att and apple tech support. definitely then network they gave me a new sim card didnt work. the apple store guy put his sim card in my phone and it worked.
September 19th, 2009 at 11:00 pm
3G just came up. 12am 9/20 yipee!
September 21st, 2009 at 12:41 pm
Data service on/off (mostly off) in Las Vegas for three days. Phone calls dropped constantly. Way to go AT&T. Ready to call and scream at cust svc. In town on business and cannot conduct business. Need a backup phone from Verizon!
September 22nd, 2009 at 5:30 pm
No service again in N Colorado 9/22/09 Can’t make or recieve calls but wifi works. Most of the day without phone service and so no VM retrieval either. Bummer.
September 28th, 2009 at 3:25 pm
In Des Moines, IA and hasn’t been working since last night! Dying here!
October 2nd, 2009 at 1:46 pm
3G/Edge service not working and connection to the App Store has been down for the last few hours.
October 2nd, 2009 at 1:47 pm
Location: New York City
October 4th, 2009 at 12:21 am
Austin,tx it’s been down since Friday oct 2nd. It’s gotta be from ACL. Dang Att.
October 7th, 2009 at 8:43 am
My coworker and I can not connect to the internet. We are in Bordentown, NJ. It’s 9:45am.
October 7th, 2009 at 9:51 am
Im outside Philadelphia, been down since 930, now I can get an edge connection but no 3g.
October 7th, 2009 at 10:10 am
Also outside the Phili Area, can’t get edge or 3G data even though the phone reports 3g is on. I keep getting data errors and to check for airplane mode… blah.
October 9th, 2009 at 4:07 am
My service screwed 6 hours yesterday and 4 hours today in Denver.
October 10th, 2009 at 10:04 am
In Massachusetts. Edge working ok, but no connectivity (even with 4 – 5 service bars) with 3G turned on. Sometimes causes my phone to freeze and I have to reboot to use it on edge.
October 14th, 2009 at 12:50 pm
3G not working in downtown Chicago for the last hour or so. It’s currently 12:50 locally. Once I turned it off, everything is working great.
October 16th, 2009 at 12:19 pm
Spotty iPhone reception on 3G and Edge networks in Southern California/Orange County area beginning last night. Sometimes neither works (iPhone shows “Searching…”)
Visual Voicemail availability is up and down as well.
October 17th, 2009 at 2:44 pm
Service outage in hendersonville/asheville nc area know that they were doing work to the towers would like to know more
November 3rd, 2009 at 9:59 pm
I am just about fed up with ATT. We have had issues in KC now for the past 2 months. They have 3 different towers under repair, the same ones that have been under repair since september, pathetic.
November 14th, 2009 at 3:59 pm
I’ve got no service and I live in the Lake Placid area on Northern New York!? All afternoon its been like this!!!