figures 1 and 2: On the left, Pete Blackshaw. On the right, Mike Mace.
I’m really sorry. I swore that some other article was the last thing I’d write on the price drop, but these both showed up, and I just have to highlight it.
Point: No one Cuts Prices after 2 Months
First off, Mike Mace at Mobile Opportunity has the following tidbit to say:
“no one I know in the tech industry — and I mean no one — cuts the price of a consumer tech product two months after launch unless they’re seriously worried about demand. [...] If current iPhone sales are okay, the only other reason I can think of to cut prices this soon would be if you’re worried about a competitive situation.”
Counterpoint: Oh Yes He Did
On the other side, we have Pete over at Consumer Generated Media. Pete thinks that the letter itself is a PR coup, and that the letter is going to be put in PR textbooks throughout the world.
“While Menu Foods practically hid their CEO during the pet recall issue, Mattel put their CEO, Bob Eckert, on the website video airwaves to nurture trust and confidence in the wake of the toy recall (a still-in-progress case study). Now we have Steve Jobs, who just wrote and posted the most remarkable letter in response to concerns about iPhone’s recent price decrease. He coupled an apology with a $100 Apple credit for all early-buyers of the iPhone. This is classic Defensive Branding. I predict it will be one of the most discussed, debated, and linked-to letters of the year“(emphasis added)
Pete more or less dissects the letter sentence by sentence, picking out all sorts of PR thingies that do PR stuff. There’s a ten-point analysis of the entire letter that explains the hows and whys of the language in the letter and its effect on a consumer…
Anyway, so Mike Mace thinks that the price cut is unpossible, unfathomable, you just don’t do price cuts after two months. Pete of CGM adroitly notes that Steve just did exactly that, and explains how from the PR side. Neither gets in to why a price cut was done (Well, Mike Mace does postulate that some new Nokia smartphones could give Apple a headache, but I don’t buy that.) You’ll have to listen to our podcast for the full discussion, but Dieter and I both agree that a glove has been thrown down. Apple wants to own the smartphone industry.




















