All Articles Tagged AT&T

TiPb is getting reports of an AT&T data network outage in California. If you’re having trouble connecting to EDGE/3G with your iPhone, let us know where and when in the comments, and if it comes back up, let us know that as well.

[Thanks to Luke for the tip]

In light of AT&T’s continuing challenge to support the iPhone and provide adequate coverage and service to iPhone users, TiPb asked our readers whether they thought Verizon could better handle the iPhone. Rumored to have been Apple’s first choice, Verizon’s advertising focuses specifically on the reliability and reach of their network. Could things have been different if Apple went with them instead?

The results of TiPb’s poll to date are:

• 34% (901 votes) thought Verizon’s network would be crushed by the iPhone, same as AT&T has been.
• 22% (604 votes) thought Verizon could handle the iPhone better than AT&T, but not without problems of their own.
• 22% (588 votes) thought Verizon could indeed handle the iPhone reliably.
• 17% (451 votes) thought no single network, Verizon or AT&T could handle iPhone level traffic alone, and that it needed to be spread out over several networks.
• 5% (142 votes) thought that it didn’t matter, since they were outside the US and their carriers handled the iPhone with no problem.

Taken together, fully 73% (1956 votes) feel Verizon would strain under the weight of the iPhone to one degree or another. These results seem to match the consensus that iPhone users use more features and consumer more data than any other handset user, putting a significantly higher demand on cellular networks. In large cities or at large events, this demand can result in the network failing to provide service. Only building more network capacity faster, or splitting up iPhone usage over several networks, are likely to solve this problem.

AT&T has issued an even more strongly worded statement that at first glance shifts blame for denying Google Voice and Google Voice-related iPhone apps entry into the iTunes App Store, while on second glance looks like that’s all it’s really aimed at doing — shifting blame and not actually denying responsibility.

“AT&T does not manage or approve applications for the App Store. We have received the letter and will, of course, respond to it.”

As others have pointed out, AT&T has previously admitted complicity in denying SlingMedia Player usage of the 3G network for their iPhone app, and is widely suspected of having likewise limited the Skype app and having the NetShare tethering app removed from the App Store last year.

Had they rather said something closer akin to “we have no problem with Google Voice or any Google Voice-related app running on our network” it would be quite a bit more believable. (Although who knows what contractual muzzles Apple, AT&T, and perhaps even Google are operating under, though the FCC is sure trying to find out).

If you haven’t yet, get on over to our poll and let us know what you think!

Techcrunch asks the impertinent question: can AT&T handle the iPhone. The pertinent answer thus far is: no. The iPhone is a consumer success the likes of which no smartphone has experienced before. There are more users using more features that consumer more bandwidth that likely even Apple or AT&T ever estimated, and it’s put an extreme hurt not only on existing infrastructure, but a hurt that’s growing faster than infrastructure expansion can handle.

The answer to many is simply to have the iPhone on Verizon, which is believed to offer a better network. While obviously splitting the iPhone between AT&T and Verizon would lesson the individual demand on both — load balancing the user pool, so to speak — we’re curious as to whether or not Verizon could have, or could still, handle the iPhone all by itself.

It’s largely reported that Verizon was the first US carrier offered the iPhone after all. If they’d said yes, and if the iPhone grew on Verizon as fast (or faster, given their reach) than AT&T, would Verizon have suffered the same problems — and bad reputation — AT&T is suffering now? CDMA towers, while serving more with less, still have their limits, after all. (TiPb’s heard that some feel BlackBerry hits CDMA networks hard — they ain’t seen anything like the freight-train of hurt the iPhone is bringing.)

So, what do you think?

UPDATE: AT&T tweets (yes, really), that service has been restored as of 8:20am. Is that true for everyone?

ORGINAL: Business Insider is reporting an AT&T data network outage in the US Northeast and Midwest. If you’re having trouble connecting to EDGE/3G with your iPhone, let us know where and when in the comments, and if it comes back up, let us know that as well.

[Thanks to DC for the tip]

Speaking at Fortune’s Brainstorm tech conference, AT&T CEO, Randall Stephenson, discussed the iPhone and it’s exclusivity with AT&T.

“There will be a day when you are not exclusive with the iPhone.”

Nothing was discussed regarding any negotiations that may be taking place at this time between the two companies but be assured that AT&T will do everything and anything in it’s power to keep Apple’s device under lock and key for as long as it possibly can.

All good things must come to an end, however. With that being said, AT&T’s exclusitivity deal with Apple’s iPhone is no different. It will eventually end. Sure there are those of you out there that can’t wait until Apple breaks free of it’s chains from AT&T, just don’t count on that happening anytime in the near future.

[Via Engadget Mobile]

Apple’s exclusive US iPhone carrier, AT&T has announced their Q2 2009 financials, and when it comes to the iPhone, more is… well, more.

• 2.4 million iPhones activated during the quarter
• (Apple sold 5.2 million, so that obviously doesn’t include international or as-yet unactivated iPhones).
• 1.4 million new customers.
• 3.4 billion (with a b!) in data revenue.

The downside? AT&T had to swallow those iPhone subsidies up front, leading in part to a 15% fall year over year:

“Increased operating expenses in the second quarter of 2009, in part, reflect volume-based acquisition costs associated with the success of the iPhone 3GS launch, which started June 19. AT&T’s iPhone customer characteristics are attractive, with (average revenue per user) significantly higher than and churn rates well below the company’s postpaid averages; as a result, robust iPhone demand drives strong recurring revenues and substantial long-term value. AT&T iPhone subscribers, both new customers and upgrades, take two-year contracts with data packages. As a result, robust iPhone demand drives strong recurring revenues and substantial long-term value.”

Translation: It cost them a few hundred bucks per user now, but those users are giving them back a hundred bucks a month for the next 24 months. Do. The. Math.

The big picture remains, however, that AT&T needs the iPhone to keep customers, get new customers, and earn big money off those high value customers.

[via Apple Insider]

It’s that time again — time for us to pick out some of the hot topics on TiPb’s forums. In order for you to reply to any of the following threads please be sure to register. It’s a painless process that will only take a moment of your time. We promise!

Our first thread today was started by Rene, and he wants your opinion – who’s at fault over the latest iTunes update and it’s halting communication with the Pre – Apple or Palm? Palm had to see this coming no? Let us know what you think!

This next thread was started by Behshad, and he wants to know when AT&T finally gets around to activating MMS – will you even use it? Personally I’ve gotten used to using email to send pictures, especially coming over from Windows Mobile and Sprint 2 years ago. But if it’s there, I’ll use it. How about you?

Every single one of us here at TiPb have come from, or still currently use a Palm device, so this next thread we hold close and dear to our hearts. Scott R wants all the Palm users (or ex-Palm users) to chime in and share his or her dislikes and likes for the iPhone. Help him out and let him know what you think.

Lastly, we’d like to point out a newer forum you can find on our forums – iPhone App Announcements. This is a great place for you to check out to see what new applications developers have to offer and you may even find some free promo codes in there as well! And if you are a developer, feel free to post about your new application and chat with some of our forum members to get some feedback!

See you on the forums!

Now don’t get too excited, the iPhone 3GS is not being discounted by AT&T. But if you are in the market for a excellent smart phone at a great entry level price, AT&T has the deal for you.

It looks like AT&T is trying to push the iPhone 3G’s out the door as they have just lowered the price of 8 GB and 16 GB phones to $79.99 and $129.99 respectively, with a two-year contract. Both white and black models are currently available while the discount lasts. Before you jump on this deal, keep in mind of the following:

Refurbished Phones and Devices Refurbished phones are previously owned devices that have been unused or lightly used and returned during the 30-day trial period. Each refurbished phone is independently quality tested and loaded with the latest software to meet current factory standards. Some refurbished iPhone 3G devices will have minor scratches. Refurbished iPhone 3G devices carry a warranty of 90 days or more. For details about the warranty on your refurbished iPhone 3G go to www.apple.com/support/oss/.

So if you are okay with the above and you want an iPhone at a great low price, jump all over this one – there is no telling how long it will last!

[Thank to everyone who sent this in!]

We already knew Apple sold — and upsold — 1 million iPhone 3GS devices opening weekend, but an internal memo shows just how big an event that was for AT&T. Massive summer blockbuster, thy name is iPhone 3GS.

On this year’s launch day, iPhone sales exceeded sales recorded on 2008’s iPhone launch day, Black Friday 2008 and Dec. 26, 2008 — all heavy-volume sales days. In fact, this year we surpassed 2008’s launch day sales at about noon Central time, and sustained our previous peak hour record, also set in 2008, for 11 straight hours.

Now imagine how many they would have sold if MMS and tethering were ready, and they’d expanding their network to better handle iPhone traffic.

(What, the dead horse had it coming!)

[Via MacDailyNews, thanks to everyone who sent this in!]