Could this be a sign of things to come with tethering and the iPhone? Will all of us who own iPhones be vulnerable to these overages if we choose to start using software like the upcoming SlingPlayer Mobile?
A Chicago man (Jamesus — hoping it was not you, buddy!) decided to watch a Bears game via Slingbox on his laptop before leaving for a cruise… Harmless enough one would think, but his AT&T wireless data card decided to pick up a international signal while he was still in Miami… end result: A $28,067.31 bill for international data charges. It’s safe to say the data card was picking up the wrong signal and with a few customer service calls he eventually did get the charges dropped down to $290.65.
So all of you travelers out there, take heed if you are traveling on a fringe area and take all precautions to avoid something like this happening to you…
*It seems that this story comes to us via the Chicago Sun-Times and their feature: The Fixer. The man who was charged could not get AT&T to remove the charges from customer service calls until the Sun-Times got involved and the story ended up in the paper. Knowing that, it makes AT&T look a lot worse then they already did… Ouch.
[Via EngadgetMobile]
UPDATE: More confusion! Stylemonkey in the comments below says Rogers claims not to be doing this when he called in over the phone. However, I spoke to a couple more Rogers reps and they’re still insisting they’re being told Rogers will bill for WiFi use, perplexingly by using the EMEI number of you phone. While they say Rogers can’t tell data usage this way, they can tell WiFi is being used, and will bill based on time. Ridiculous? Sounds like it. But what’s even more ridiculous is Rogers telling this to (some of?) their stores and people in the field. Crazy!
ORIGINAL POST:
So I was waiting in line at a Rogers store yesterday when the staff came out and said that if we didn’t take the Rogers’ iPhone specific plans, anytime we used WiFi it would be counted towards our custom plans (like the newly announced $30/6GB promo). They said that even though the iPhone would show WiFi, it would still count down (crazy fast) 3G data, and we’d only find out come bill time when charges came in. One of them said they were waiting on clarification from Rogers. Another said this was what Apple wanted and implemented. (Yeah, I know… I’m just repeating the comments).
We didn’t run the story then because we couldn’t get any confirmation of the rumor, but now other reports of people being told the same thing at different Rogers stores has turned up.
Read on for more!
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