iPhone 3.1 apparently fixes a bug that didn’t properly enforce Microsoft Exchange 2007 SP1 encryption policies, and that looks to be causing problems for users of the iPhone 3G and iPhone 2G (and likely first and second gen iPod touch users as well).

While the iPhone 3GS supports Exchange encryption and is thus unaffected, the previous generation devices reportedly do not, leading to the error shown above.

Outside buying an iPhone 3GS or getting your Exchange Admin to turn off the encryption requirement (good luck with that!) we’re not sure if there’s a fix for this fix yet.

If you’ve run into the problem, however, drop us a note in the comments.

[BroadbandReports.com via TUAW]

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iPhone 3.1 Encryption Enforcement Fix Causing Problems for iPhone 3G, 2G Exchange 2007 Users

For the last few months I’ve been conducting an experiment, trying to figure out whether it better suited my needs to sync my iPhone 3G to my desktop computer, to my laptop, or to embrace the (potential) future and try to sync only over-the-air with the cloud (online services and storage).

First, a little about the contenders.

• My MacBook is purposefully kept light. Aside from whatever temporary I’m working on at the time, it has almost nothing on it, including no media unless I’m actively watching it. It’s speed on-the-go with limited capacity.
• My iMac is heavy duty and also serves as my media machine. It’s connected on one end to a Drobo and serves an Apple TV in the living room on the other. It’s pure power and content, but absolutely no portability.
• My cloud is, well, the cloud — everything I keep on my MobileMe, iDisk and Apple keeps ready for me on their massive iTunes servers.

A month with each of them (Round Robin interuptus notwithstanding) and what were my results? Which have I stuck with (for now)? Read on to find out!

Syncing the iPhone with a Laptop

The laptop is a convenient sync-solution to be sure. It goes almost everywhere I go, so it’s almost always available. If I get new content, be it a new podcast or a new iTunes movie, I can immediately plug my iPhone in and sync it over. This is one heckuva compelling argument, even more so prior to iPhone OS 2.2, when the iPhone itself couldn’t directly download new podcasts. It also makes for easy charging on-the-go. There’s always a USB port available, and I don’t have to worry about iTunes wiping out my current content to “helpful” prepare for syncing with a different machine. Have a problem? If Apple pushes out a firmware update, or — horror of horrors — I need to restore, the laptop being mother-ship, means I can handle it right away — no waiting to get home to re-load everything.

The downside? My laptop hard drive is small. My old laptop had a tiny 100GB 7200RPM drive (I went for speed over size) and my new one has a 128GB. With the OS, applications, data, etc. (sometimes virtual machines), that leaves precious little space for media files. This meant I was always in “management” mode. I could keep a small subsection of my laptop, either subscribing to a few of the same podcasts I already subscribed to on my iMac, or moving files back and forth when I was on my home network (or, in a pinch, slooooowly over iDisk). This reduced the convenience and eliminated one of the best features of the Apple ecosystem — the ability for it to keep track of what you’ve watched and how much of it you’ve watched across platforms. Duplicate files throw that out the window.

Syncing the iPhone with a Desktop

The desktop is a powerhouse. Big drives, lots of ports, and in my case it already serves up content to my Apple TV. That means what I want to watch and listen to it is already loaded up — and because it’s on most of the time, is constantly downloading new podcasts and other content. I can wake up in the morning, plug in, and get the latest stuff, maybe move over a TV show or movie if I want to go somewhere later and watch something (via the iPhone AV-out cables — like a portable Apple TV!). And then when I get home at night, I can sync up again and continue watching/listening to anything I haven’t finished yet via Apple TV or AirTunes speakers (and thanks to the iPhone Remote App, I can control it from anywhere in my home), from right where I left off.

Limitations? You betcha! Aside from not having my host machine with me while I’m away from home — meaning I can’t get new stuff when I want it — if I ever decide to rent HD content (or create my own with an HD camcorder) or subscribe to HD podcast feeds to really make use of the Apple TV’s 720p output, those won’t transfer over to the iPhone. If I subscribe to both HD and iPod feed, then I have the same content duplication problem. Granted, for most podcasts the iPod version is fine, but when we get into TV Shows and especially movies, it just won’t cut it anymore.

Syncing the iPhone with the Cloud

Since iPhone OS 2.0, with MobileMe and Exchange ActiveSync support, both my work and personal email, calendar, and contacts have been syncing with the cloud, and I’ve been able to buy wirelessly from the App Store (2G/3G for under 10MB, WiFi for over). That was step 1 in my considering living foot-loose and tether-free. iPhone OS 2.2 was step 2: over-the-air (OTA) podcast downloads (with the same 10MB cell/WiFi split). Sure, I’m skipping the iTunes music store, but I don’t buy music anywhere near are often as I get Apps or download podcasts. If I’m out and about, without desktop or even laptop, and I find out a great new podcast has just dropped, I can either hit the “get more episodes” link, or just search for it in the iTunes App and download it directly to my iPhone. With apps like MobileFiles, I can even access my iDisk to view my docs and even transfer them to my local iPhone storage.

Need more? Yeah, I’m still waiting on Apple revamp MobileMe and add push support for Task, Note, Photo, and Backup, syncing as it looks like Microsoft is about ready to do with Windows Mobile 6.5’s “My Phone” feature (cute name!) Bandwidth limitations, however, make me think I won’t be getting OTA TV show or movie downloads anytime soon. Given the size of firmware updates, they too will likely remain tether-only for now. Also, just like I can be caught away from a laptop or PC, even WiFi and cell coverage have their limits.

Conclusion

After having tried these three different sync solutions, each on their own, which one have I decided on? Which one is the clear winner?

None. Frankly, each one has advantages and disadvantages, so I’ve evolved into a hybrid model. My iPhone is setup on my iMac desktop and I sync there fairly regularly. Due to the advances in iPhone OS 2.0 and 2.2, however, I don’t sync anywhere nearly as often as I used to, and if I need new content while I’m away, I just download it directly (for podcasts) or drop it into my iDisk (for other types of small media — using Back to My Mac from my laptop).

It’s not completely elegant and seamless yet, granted, but it’s amazing how far we’ve come even just recently, and while “sync is hard”, I have every confidence future iPhone and MobileMe updates will make it easier and easier over time.

So What Do You Do?

Sync from your desktop? From your laptop? Pure cloud baby? Or, like me, do you keep a couple tools at the ready? Let me know what you’re doing, especially if you have any ninja-sync skills you wouldn’t mind sharing!

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

The Great iPhone Sync Debate: Desktop, Laptop, or Cloud?

Here’s a welcome surprise for you: Google has now created Google Sync for iPhone so that you can sync up your Google Contacts and Google Calendar. They are doing it by making their data look like an Exchange server — meaning that if you’re not already using Exchange on your iPhone for work, you can point it at Google’s servers (see full instructions here) to get your contacts and calendars pushed out to you. Nice? Nice.

Of course, if you’re already using Exchange for work but still want to get your Google data on your iPhone, you’d going to need to get a solution to sync your Google data down to your desktop and then get it from your desktop to your iPhone either via USB tether or via MobileMe. You can learn more about how the two work together in Rene’s excellent article on that very subject.

Now, Google, just get Gmail to look like Exchange and we’ll be happy campers. Actually, you know what, just fix IMAP, that’ll be enough.

Quick Update: As I just noted over at WMExperts, Google licensed Exchange Active Sync (EAS) from Microsoft, which is a shot at RIM but also, maybe, a shot at Apple. Rene just pointed out to me that given all of Google’s recent moves with the CalDAV/iCal system, they might have kept on pushing to make the stuff that Mac uses the industry standard. Instead, Google and Microsoft are suddenly working together on using EAS.

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

Google Announces Google Sync for iPhone – Exchangify your Google Data

For most of us today, email is a major part of our lives. Whether it be for business or personal reasons, one thing we all look for in an email service, especially if we are paying for it, is reliability. So what if you’re not having the best of luck with Apple’s MobileMe service or any other IMAP alternatives? Maybe it’s time to consider a hosted Exchange account. Not familiar with Exchange? Then be sure to check out Rene’s excellent article from a while back, Walkthrough: Exchange ActiveSync On Your iPhone 2.0. That article can give you a great understanding of exactly how Exchange works on the iPhone.

Don’t have a corporate solution or your very own Exchange server, though? No problem! I’m going to be giving you some very reliable hosted Exchange services as well as some tips on getting it up and running for the flawless email you have been seeking!

More after the jump!

Finding the right service for you

The first step in setting up a hosted Exchange account is finding the service provider that best suites your needs and that is reliable. A good place to read some reviews for all of the services available to you is www.exchangehostingreviews.com. If those service providers seem like overkill to you and you do not want to spend any money take a look at this article, Want Exchange Activesync for FREE?

Now instead of me going through that whole list, let me just jump to my personal favorite and the service that I recently started using, Sherweb. For $8.95 a month ($107.40 a year — competitive with Apple’s MobileMe pricing!) here is what Sherweb offers you:

A few main reasons I switched from a MobileMe account to Exchange is due to the fact that I could not sync all of my data with a Windows Mobile device along with my iPhone. The second reason being that a lot of my mail was never reliably pushed to my phone with MobileMe. During the past two months of using Sherweb, however, I’ve experienced nothing but top notch service. There was one one night when I had a single hour of downtime that was announced well ahead of time, and that was not a issue at all. More importantly, I get every single email sent to me on time with no issues what so ever.

So whichever provider you choose, choose wisely. You want to make sure you select the provider that can increase efficiency and productivity for your business or pleasure. For me it’s Sherweb (and no, I do not work for them or know anyone that does.)

Setting up Hosted Exchange on the iPhone

Setting up your Exchange account is relatively simple process on the iPhone. Just follow the below steps. Please note that the server information that I have filled in is for Sherweb members only. Check with your host for their specific settings.

WARNING – Before you set up your Exchange account, please know that any contacts and calendar events currently on your iPhone will be erased. They will be replaced with what is in your Exchange account. So please make sure that you transfer all of your data to Exchange before going through the setup process on your iPhone.

First, from the device’s main screen, go to: Settings ->Mail, Contacts, Calendar ->Add Account -> Microsoft Exchange.

Under account info, in the Email address box, enter your hosted Exchange email address.

Leave the Domain field blank (unless your specific hosted Exchange provider tells you otherwise).

In the Username box, type in your email address. This needs to be the main email address for your account (i.e. the one you are using when logging into Outlook Web Access).

In the Password box, type in your account password.

Tap on the Next button at the top of the screen.

NOTE: Your device may fail stating “Unable to Verify certificate.” If this is the case, tap Accept.

A box labelled Server will appear. Enter: webmail.ihostexchange.net (or the server name of your specific hosted Exchange provider)

Tap on the Next button at the top of the screen.

The device will then verify the server saying “Account has been verified.”

A new screen will appear asking you to “Select info to synchronize using Exchange.” It will display Mail, Contacts and Calendars. Turn the features ON if you desire to have them synchronized with your Exchange account. Once satisfied, select the Save button.

You will then be taken back to the default Mail, Contacts and Calendar screen. You can adjust the mail settings preferences here as you wish.

By default the iPhone will only sync the last 3 days of mail. To sync older messages, Please do the following:

Go to : Settings -> Mail, Contacts, Calendar.

Tap on the Exchange account. Tap on Mail days to sync and select from No Limit (which will sync all messages) to 1 Month.

Congratulations, you have just successfully setup your very own Hosted Exchange account! Enjoy the most reliable email you can have on your iPhone!

(Thanks to Cory for introducing me to Sherweb!)

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

How To: Choose and Set Up Hosted Exchange on iPhone ActiveSync

It’s that time of the week where we bring some of the discussions from the forums to the main page.

Big reminder to everyone, the voting for the latest TiPb AT WORK Contest ends tomorrow! This weeks contest, to do/task apps! Time is short so go get your vote on now!

Are you one of those people who is all about security? Well we want to know how many of you actually use the passcode lock on your iPhones? Chime in on his thread! I recently switched from MobileMe to a Exchange account and was personally interested in the following thread. Pascalcheck had a good question regarding Exchange with his contacts and calendar events. Rene was super quick to jump in and help out!.

A lot has been said about jailbreaking lately, and a lot of questions are being asked… so if you have questions and need answers please check out the following two forums – Jailbreak Central (for anything related to jailbreaking) and iPhone Jailbreak Apps.

As always you need to register to join our growing community! Register here to get in on the action, only takes a quick minute!

See you on the forums!

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

Today on the Forums: TiPb At Work Week 2, Passcode Lock?

Apple’s MobileMe News blog is back after a bit of a hiatus with some helpful info on how, exactly, MobileMe and and Microsoft Exchange ActiveSync work and play together (or vice versa):

You can enter new information for each service separately as you move around, and that information is stored and synced separately. But when you check your contact or calendar information you can view the information from both jointly or separately as you choose. It’s an approach that preserves the data integrity of each service while delivering the convenience of mobile access to both of them.

I use both MobileMe (for personal) and Exchange (for work) on my iPhone, and the above holds true for my experience so far. In fact, it lets me compartmentalize things nicely.

Anyone else two-timing on the push? How’s it working for you?

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

How To: Use MobileMe and Exchange on the iPhone at the Same Time

Following up our Exchange Activesync for the iPhone 2.0 walkthrough, and some FREE/cheap Hosted Exchange solutions for users without Megacorps, here’s an official “welcome!” from biggest Megacorp of them all, Microsoft. More specifically, from the Microsoft Exchange Team Blog:

If you’ve not heard; Apple released iPhone 2.0 today which includes a software update to the existing iPhones in the market (yes, we mentioned it when it was announced as well). We’re thrilled to add them to the family of Exchange ActiveSync licensees that enable all sorts of devices to connect to Exchange Server. For those of you that manage Exchange Servers this means you may see some new devices connecting and we wanted to give you a few notes about what to expect.

Via

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

iPhone 2.0: Welcome, from Microsoft + Tips!

You’ve got your uber-cool new iPhone 3G or you’re rocking the new 2.0 update on your iPhone 2G or iPod Touch, and you want to try out this Microsoft Exchange ActiveSync all the kids suits are yabbering about. One problem — you don’t have an Exchange server. You’re not part of some big megacorp with a massive IT department, you’re not a developer with MSDC licenses for the “testing”, and you’re not even small-business’y enough to pick up a cheap (for Microsoft!) ActionPack with a couple of licenses (or even if you did, you don’t have the geek in you to set ‘em up and administer the high-maintenance little beasties).

What to do, what to do?

Hosted Exchange.

Yup, just like ISP’s offer regular old email, and we services offer Yahoo!, Hotmail, Gmail, etc. for POP and IMAP mail, some companies will provide you with similar email accounts hosted on Exchange, ready for to get your ActiveSync iPhone nirvana on. Ranging in price, some even do it cheaply and some… for FREE!

The inimitable Lifehacker points us towards Mail2Web, which offers a FREE Microsoft Exchange based email solution, and provides handy-dandy setup and usage tips (though it looks like you might need the $4.45 a month version if you want to use it directly with Outlook on the PC).

TiPb’s own cross-platformer-in-chief also points us towards some for-pay, but potentially better fitting solutions from some users, with Sherweb at the top of his list, 1and1 hitting okay, and 4smartphone serving up equal parts popularity and unreliability (lately).

Of course, Microsoft itself is also entering the subscription space, for anyone who might want an ActiveSync addy straight out of Redmond…

Any options we’re missing?

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

iPhone 2.0: Want Exchange ActiveSync For FREE?

If MobileMe is Apple’s “Exchange for the rest of us”, then ActiveSync is Microsoft’s “Exchange for the most of them”. After Windows and Office, it’s arguably the 3rd pillar of Microsoft’s business domination. Blackberry’s can (and almost de facto do) connect to them, Windows Mobiles certainly connect to them. Even the aging Palm OS Treo’s have ActiveSync support. And with the 2.0 software, the iPhone does as well.

Caveat: Microsoft loves them some monopoly power and proprietary solutions (in this case, for example, using their own MAPI rather than the IMAP IDLE standard for “push” email). They may be becoming increasingly open in the face of Web-based competition, but their crown jewels are still closely guarded. So, while Outlook connects directly to Exchange for — according to them — the “richest experience”, and Windows Mobile probably follows a close second, iPhone like other ActiveSync licensees connects via something called Outlook Web Access, the same way a web browser might.

How does this experience stack up in richness? Read on to find out!

What is Exchange ActiveSync?

This is similar to how Blackberry’s work, though rather than every device being handled by a single central Network Operations Center (NOC), devices can connect to any Windows Server running Exchange (typically your business’ Exchange Server, or a Hosted Exchange solution).

What Kind of Data Does ActiveSync Push?

Email messages, calendar events, and contact listings.

Setting up ActiveSync

Exchange is a magical yet mysterious beast, typically requiring regular IT supervision and administration. If you’re interested in setting up Exchange for the iPhone, Apple provides a PDF overview, as well as utilities to aid in enterprise deployment.

To setup the iPhone for Exchange, start by setting up an email account by tapping Settings, then tapping Mail, Contacts, Calendars, and then Add Account…, and choose Microsoft Exchange.

What you do from there will depend on what version of Exchange you’re running. Theoretically, if you have Exchange 2007, your iPhone will be able to almost configure itself. If you have an earlier version, like the Exchange 2003 Server I was connecting to, you’ll have to enter your Exchange login info (user name, server name, password, etc.)

Using ActiveSync

Due to the problems with Apple’s iTunes activation server on launch day, July 11, I left the store with a still bricked iPhone, and while I was able to unbrick it later at home, I couldn’t connect to iTunes properly and therefore couldn’t sync my data over.

So, while I had a working iPhone 3G, it was a working iPhone 3G with nothing on it, no email, no calendars, no contacts… But a perfect opportunity to try out ActiveSync!

I went through the setup and immediately saw my mail begin to download. I tapped over to calendars and there were my appointments for the day. Contacts? All there.

It’s just that simple… which is really the point.

ActiveSync Email (and Spam!)

Email via ActiveSync works the same, with the same options, as any other mail account on the iPhone 3G, the only difference is the “push”.

Drawback? “Push” spam. If you get a lot of spam (and due to the nature of what I do, my business address has been scraped for over a decade, and I get tons and tons and tons of spam), you’ll immediately discover the annoyance of being buzzed/beeped whenever an “enhancement” or “warez” or “please help get my millions out of Africa” email comes in.

The server-based blacklists, heuristics, etc. filter some, but it’s always a balancing act to nuke the garbage while keeping customer or partner messages from getting accidentally nuked along with them. I’m experimenting with filters via Web Access, but so far this is looking like a major problem for me, given that the iPhone doesn’t seem to have any client side filtering of its own. Little help, Apple?

ActiveSync Contacts

Contacts enjoy both the standard iPhone 3G contact options — and if you use Exchange 2007 this includes picture support — and also Exchange Directory Search. Don’t have someone from the MegaCorp in your local list? Just tap on Groups, Directory, and search away:

ActiveSync Calendars

Like contacts, ActiveSync calendars support all the basic functionality of iPhone 2.0 calendars, with the immediacy of “push” updates (add or delete an event on your iPhone, and it shows up or disappears on your Outlook client or Web access right away), and something else: invitations.

If a co-worker plans a meeting and adds your name to it, you receive an invitation in your Calendar Inbox:

Invitations will display a handy number badge, same as email or SMS, to tell you how many invitations you have. You can choose to accept or decline them. Very sweet.

Bonus: Sharepoint

At its simplest, Microsoft Sharepoint is an online directory for document sharing and collaboration. MobileSafari (the iPhone 3G’s browser) can access corporate Sharepoint sites. Due to its high speed connection and its ability to open Office documents (Word, Excel, and now PowerPoint), and PDF files, the iPhone 3G becomes a good way to access your company’s shared directory from pretty much anywhere.

Again, however, because it’s not Internet Explorer and it’s not using the proprietary ActiveX plugin technology, you won’t get the “richest experience” possible. Hopefully Microsoft will continue their new push (pun intended) towards openess and provide non-IE browsers with a “richer experience” via better AJAX implementation. Maybe even SproutCore…

Using ActiveSync and MobileMe Together

Because I’d originally used ActiveSync with my old, indiscriminate Palm 680, when I hooked up my iPhone 3G, it pulled down a lot of Contact crud that was outdated, and that I’d never bothered to clean out of either Outlook (which I rarely use anymore). This also meant that I had a lot of duplicates from my prior MobileMe update. (But it did show off the awesome new color and translucency effects of the iPhone 3G’s calendar!)

However since ActiveSync is “push”, I just fired up Outlook Web Access in Safari and deleted all non-business, non-current contacts. Almost instantly, my iPhone 3G updated to reflect the changes, and the duplicates were dispatched, the crud cleansed. Likewise, I removed business events from iCal, removing them from MobileMe, which preventing duplicates on the iPhone 3G’s calendar. Now MobileMe exclusively handles personal data, ActiveSync business data, and thus far they work together seamlessly.

Conclusion

ActiveSync, due both to Microsoft’s enterprise domination and the magic of the technology, is an incredible addition to the iPhone 3G, and something that should make business users who value a large, multi-touch screen, not to mention the potential of Unix in your pocket, the polish of Apple’s interfaces, and the promise of the App Store, seriously consider the iPhone in their Enterprise.

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

Walkthrough: Exchange ActiveSync On Your iPhone 2.0

The hits just keep on coming this morning. Next up, TUAW noticed a few new downloads on Apple.com – specifically they’re iPhone configuration utilities that look to be the perfect tool (until there’s OTA setup) for administrators in companies that have deployed iPhones. There’s a web utility for both Mac and Windows and also a more powerful Mac utility. The basic idea here is you set up a simple file (just XML) with certain settings like:

security policies, VPN configuration information, Wi-Fi settings, APN settings, Exchange account settings, mail settings, and certificates

…then you just load the file onto an iPhone and voila, the darn thing is all set up for business. You can head over to http://www.apple.com/support/iphone/enterprise/ for full instructions on how to use the tools.

This is a story by the iPhone Blog. This feed is sponsored by The iPhone Blog Store.

Apples Releases iPhone Config Utilities